Brisbane City, QLD Bank

Just do yourself a favor, dont go. The worst customer service, probably the most inefficient service ever amongst other banks. Just deposit your money to somewhere else.

(Translated by Google) Dear Customers, please note that ICBC does not offer retail banking services in Australia due to banking license restriction. Hence, we are not abl ... more

ANZ Bank is trying to liquidate me, despite the fact that ANZ Mobile Lending altered my loan application forms after I signed, without my knowledge. They forged my income ... more

Poor service. It was just a simple matter, but they would say that they were busy and you got to wait for hours. They tried their best to kick you out. My time was wasted ... more

Been a loyal member for 33 years. Got a credit card arrears notice for being in arrears $4 and threatened to penalise me $8 unless paid immediately. Realise this is prob ... more

It is sad to said that we did not have the support from the bank where we are customers and where we have our savings. 0% recommends 0

Visited branch on 16/04/21 with 2 simple questions. Non of them were answered! Please train your staff and then put them to handle customers. They literally told they kno ... more

Very bad service!!!!!

Very helpful, polite and service.

Unknowledge Staff

I recently had the pleasure of working with Tom N as my bank lender for my first mortgage, and I can confidently say that he was an absolute pleasure to work with. Throug ... more

Brilliant service to assist with my car loan. The branch and loan specialist Brendan were fast and very patient with me during this process. Got a great compatible rate ... more

ANZ Bank is trying to liquidate me, despite the fact that ANZ Mobile Lending forged my loan application forms, after I signed. They increased my income by 625% above the ... more

I have been banking with Westpac for over 30 years. I have seen many structural organisation and staff changes. I have been to this branch on QSM many times and got serve ... more

asked to deposit money, told me I needed a everyday account instead of carbon account which is fair. I opened one up and went back the counter and the lady who seemed to ... more

Beautiful branch however I was let down on wait time. They are sorely in need of more staff.

This branch now appears to be closed as i went down today to do some banking as it is the branch i started my account at to find the doors and windows are all boarded up ... more

Pathetically slow and disinterested staff at the front desk. The Asian lady in red was helpful but just over this back.

I am always having to leave the line to be served as waiting way too long. Need more people in peak hour as we are on a short lunch break

Had pleasant service experience with a lovely lady named Ceah(?). No complaints.

I made an appoinment with Olivia to open a bank account at this branch on Tuesday, Feb 14. Though I am not local, she is so sincere and helpful that I'd like to give her ... more

I had problem making payment and there is a beautiful lovely gorgeous lady works in the bank her name is Tatiana I hope I spelled her name correctly. She is so nice and c ... more

Bit stupid, employ one super slow teller in the middle of lunch hour rush and you've closed down all your other branches.

ATM located in the middle of the Post Office Square Food Court.

Poor onboarding.

Absolutely the worst bank to do your banking! Line is 3 deep with one person on the counter! Been in line 10mins now and still 3 deep... as I speak, one more joins the qu ... more

Bad experience with international money transfer. It has been 3 weeks so far; my money has disappeared from my bank account and nowhere to be seen and the recipient has n ... more

Bew

Have not visited the "new branch" on the 8th floor of an office building in the middle of the CBD. Reason? Where do I park? As a self employed tradie and long time BCU me ... more