Bank of China

Hours
Chamber Rating
-
Yuanchi Xiao
May 22nd, 2023 -
Jessy Zhang
Mar 22nd, 2023 -
Olina Wang
May 22nd, 2023 -
Zhejun Ding
Mar 21st, 2023 -
Mar 16th, 2023
Contact Info
- 732213988
Questions & Answers
Q What is the phone number for Bank of China?
A The phone number for Bank of China is: 732213988.
Q Where is Bank of China located?
A Bank of China is located at Ground/307 Queen St, Brisbane City, QLD 4000
Q What is the internet address for Bank of China?
A The website (URL) for Bank of China is: http://www.bankofchina.com/au
Q What days are Bank of China open?
A Bank of China is open:
Friday: 9:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:30 AM - 4:30 PM
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 9:30 AM - 4:30 PM
Thursday: 9:30 AM - 4:30 PM
Q How is Bank of China rated?
A Bank of China has a 3.8 Star Rating from 70 reviewers.
Hours
Ratings and Reviews
Bank of China
Overall Rating
Overall Rating
( 70 Reviews )
Yuanchi Xiao on Google

Jessy Zhang on Google

Olina Wang on Google
This afternoon, I went to Bank of China to inquire about reversing a transaction that I mistakenly made to the wrong account last night. The male staff member who attended to me had an extremely rude attitude. I don't know his name, but he was the man sitting at the central counter at 3:00 p.m. on May 24th. Without providing any explanation, he asked me to fill out a form. After looking at it, he said I had filled it out incorrectly and impatiently told me to use a translation app and figure it out myself, while waving his hand for me to go sit on a nearby sofa. Meanwhile, he continued chatting with a female colleague next to him about traveling to Singapore. When he found out that I didn't have my passport, he asked me to leave because without a passport, he couldn't help me. I was so overwhelmed by his rude and disrespectful attitude that I burst into tears. My friend witnessed how the Bank of China employee treated me and helped me inquire about the issue. Eventually, an older employee came out and said they could check the details. They informed me that even without a passport, my student ID would suffice, and in the end, the wrongly transferred money would be returned to its original account. The whole process took nearly two hours. I opened an account at Bank of China with the intention of convenience, as we all speak Chinese. However, my experience at the bank today was far from what I had initially expected. The unprofessional service , extremely aggressive attitude, and exceptionally low efficiency have deeply hurt me.
(Original)
524
This afternoon, I went to Bank of China to inquire about reversing a transaction that I mistakenly made to the wrong account last night. The male staff member who attended to me had an extremely rude attitude. I don't know his name, but he was the man sitting at the central counter at 3:00 p.m. on May 24th. Without providing any explanation, he asked me to fill out a form. After looking at it, he said I had filled it out incorrectly and impatiently told me to use a translation app and figure it out myself, while waving his hand for me to go sit on a nearby sofa. Meanwhile, he continued chatting with a female colleague next to him about traveling to Singapore. When he found out that I didn't have my passport, he asked me to leave because without a passport, he couldn't help me. I was so overwhelmed by his rude and disrespectful attitude that I burst into tears. My friend witnessed how the Bank of China employee treated me and helped me inquire about the issue. Eventually, an older employee came out and said they could check the details. They informed me that even without a passport, my student ID would suffice, and in the end, the wrongly transferred money would be returned to its original account. The whole process took nearly two hours. I opened an account at Bank of China with the intention of convenience, as we all speak Chinese. However, my experience at the bank today was far from what I had initially expected. The unprofessional service, extremely arrogant attitude, and exceptionally low efficiency have deeply hurt me.

Zhejun Ding on Google
(Original)
1

on Google
(Original)
sunnybank
Overall Rating
Overall Rating
( 70 Reviews )Write a Review
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