Brisbane City, QLD Banking Services

Just do yourself a favor, dont go. The worst customer service, probably the most inefficient service ever amongst other banks. Just deposit your money to somewhere else.

After getting exchange rate quotes from several other stores,i came across this company online,and they came in a lot better than the ones i had previously contacted. Gre ... more

The cashier lady is so slow Not happy she cannot even work fast

This bank focuses on the financial dreams of its customers that own the bank! Profits are not the focus that so many other banks are geared to achieve! A convenient ATM i ... more

(Translated by Google) Dear Customers, please note that ICBC does not offer retail banking services in Australia due to banking license restriction. Hence, we are not abl ... more

Excellent service! Thank you so much.

Best place to change your money in Brisbane! I recommend, very warm welcome and very professional staff.

(Translated by Google) It is very convenient, the turnover rate is fast, and the money can be received quickly (Original)

ANZ Bank is trying to liquidate me, despite the fact that ANZ Mobile Lending altered my loan application forms after I signed, without my knowledge. They forged my income ... more

Poor service. It was just a simple matter, but they would say that they were busy and you got to wait for hours. They tried their best to kick you out. My time was wasted ... more

Customer service at this place is disgusting. Who keeps someone waiting over 30 minutes to submit a signed form. Goodbye Commonwealth Bank. Hello Suncorp

(Translated by Google) The exchange and preferential rates are explained in detail and the service is very good. (Original)

Been a loyal member for 33 years. Got a credit card arrears notice for being in arrears $4 and threatened to penalise me $8 unless paid immediately. Realise this is prob ... more

It is sad to said that we did not have the support from the bank where we are customers and where we have our savings. 0% recommends 0

Visited branch on 16/04/21 with 2 simple questions. Non of them were answered! Please train your staff and then put them to handle customers. They literally told they kno ... more

Very bad service!!!!!

Great service: ask at any counter inside the post office,fill in the form and you are good to go-10 mins tops! Amazing

Very helpful, polite and service.

Unknowledge Staff

I recently had the pleasure of working with Tom N as my bank lender for my first mortgage, and I can confidently say that he was an absolute pleasure to work with. Throug ... more

Its right in front of JB hi fi

Two stars for the help from the staff member that tried to help me, minus 3 for the branch manager trying to not look like he doesn't know anything. Trying to get my card ... more

Brilliant service to assist with my car loan. The branch and loan specialist Brendan were fast and very patient with me during this process. Got a great compatible rate ... more

ANZ Bank is trying to liquidate me, despite the fact that ANZ Mobile Lending forged my loan application forms, after I signed. They increased my income by 625% above the ... more

I have been banking with Westpac for over 30 years. I have seen many structural organisation and staff changes. I have been to this branch on QSM many times and got serve ... more

asked to deposit money, told me I needed a everyday account instead of carbon account which is fair. I opened one up and went back the counter and the lady who seemed to ... more

Beautiful branch however I was let down on wait time. They are sorely in need of more staff.

This branch now appears to be closed as i went down today to do some banking as it is the branch i started my account at to find the doors and windows are all boarded up ... more

Well it's not perfect, the guy was late when I arrived, but he was very professional and gave me the money I was receiving from overseas

Pathetically slow and disinterested staff at the front desk. The Asian lady in red was helpful but just over this back.

I am always having to leave the line to be served as waiting way too long. Need more people in peak hour as we are on a short lunch break

Had pleasant service experience with a lovely lady named Ceah(?). No complaints.

I made an appoinment with Olivia to open a bank account at this branch on Tuesday, Feb 14. Though I am not local, she is so sincere and helpful that I'd like to give her ... more

I had problem making payment and there is a beautiful lovely gorgeous lady works in the bank her name is Tatiana I hope I spelled her name correctly. She is so nice and c ... more

Wow ! Just tried to open an account. I even said I realise it's 3:40pm but no can't help me I need to set up an appointment ! Thanks for nothing St George #epicfail #will ... more

Bit stupid, employ one super slow teller in the middle of lunch hour rush and you've closed down all your other branches.

Staff turn up late they dont have their hours updated with Moneygram then lied to my face saying Moneygram was down so they couldnt pay out rang other agents saying this ... more

ATM located in the middle of the Post Office Square Food Court.

Poor onboarding.

sucks.

Absolutely the worst bank to do your banking! Line is 3 deep with one person on the counter! Been in line 10mins now and still 3 deep... as I speak, one more joins the qu ... more

Phone banking would not process, locked out, tried calling number provided DURING OPERATING HOURS and it said I'd called outside of hours and hung up on me. Bank generou ... more

Bad experience with international money transfer. It has been 3 weeks so far; my money has disappeared from my bank account and nowhere to be seen and the recipient has n ... more

Bew

Have not visited the "new branch" on the 8th floor of an office building in the middle of the CBD. Reason? Where do I park? As a self employed tradie and long time BCU me ... more