HSBC Bank Australia

HSBC Bank Australia
  • Shop 1096/600 Kingsway
    Miranda, NSW 2228

Hours

Wednesday:
9:30 AM - 9:30 AM
Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:30 AM - 4:00 PM
Tuesday:
9:30 AM - 4:00 PM

Chamber Rating

5.0 - (3 reviews)
3
0
0
0
0
Read Our 3 Reviews

Chamber Rating

5.0 - (3 reviews)
3
0
0
0
0
  • Dmitry Lyons

    RACIST BRANCH! INCOMPETENT SERVICE! Went to Westfield Miranda HSBC branch today to open an everyday savings account. Was met by a customer service rep named Jackie. Gave them my passport, drivers license and everything else needed to open an account and also answered usual questions. Only to hear from Jackie soon after they cant open an account for me on the reason of my birth country unless it overridden by her manager. Few minutes later an accounts manager Cindy Lu came to me to explain they need more details from me based on the country of birth. When I asked if it is a usual procedure with everyone wanting to open an account, I was told its their internal policy for people born in the same country. When I asked if I could see this written somewhere as I couldnt simply believe it - was told they cant show it to me as its only for their staff. Later the branch manager named Alex came as well to say my account cannot be opened at all and nothing I can do about it. I found Jackie, Cindy Lu and Alex very incompetent in their service, unprofessional, ignorant, with no listening skills when I was providing them with an explanation to every their single question and more importantly SUPER DUPER RACIST!!! Wasted 1.5 hour there. Note to the bank: I will not stop with this review only. This unprofessional behaviour and your supposed to be internal policies will be reported to every single authority that I can find. My deepest apologies for not able to change my country of birth.
    Jul 6th, 2022

  • Tom Courtney


    Oct 15th, 2021

  • Alex Ong

    Needed to open an account on short notice. Everything sorted out within 15 minutes. Special thanks to Aiste for her very fast and friendly service
    Dec 7th, 2020

  • Kim-Don P

    Great team Great service
    Feb 21st, 2020

Read Our 3 Reviews

About
HSBC Bank Australia

HSBC Bank Australia is located at Shop 1096/600 Kingsway in Miranda, New South Wales 2228. HSBC Bank Australia can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is HSBC Bank Australia located?

    A HSBC Bank Australia is located at Shop 1096/600 Kingsway, Miranda, NSW 2228


    Q What is the internet address for HSBC Bank Australia?

    A The website (URL) for HSBC Bank Australia is: http://www.hsbc.com.au/


    Q What days are HSBC Bank Australia open?

    A HSBC Bank Australia is open:
    Wednesday: 9:30 AM - 9:30 AM
    Thursday: 9:30 AM - 9:30 AM
    Friday: 9:30 AM - 9:30 AM
    Saturday: Closed
    Sunday: Closed
    Monday: 9:30 AM - 4:00 PM
    Tuesday: 9:30 AM - 4:00 PM


    Q How is HSBC Bank Australia rated?

    A HSBC Bank Australia has a 5.0 Star Rating from 3 reviewers.

    Hours

    Wednesday:
    9:30 AM - 9:30 AM
    Thursday:
    9:30 AM - 9:30 AM
    Friday:
    9:30 AM - 9:30 AM
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    9:30 AM - 4:00 PM
    Tuesday:
    9:30 AM - 4:00 PM

    Ratings and Reviews
    HSBC Bank Australia

    Overall Rating

    Overall Rating
    ( 3 Reviews )
    3
    0
    0
    0
    0
    Write a Review

    Dmitry Lyons on Google

    image RACIST BRANCH! INCOMPETENT SERVICE!
    Went to Westfield Miranda HSBC branch today to open an everyday savings account. Was met by a customer service rep named Jackie. Gave them my passport, drivers license and everything else needed to open an account and also answered usual questions. Only to hear from Jackie soon after they cant open an account for me on the reason of my birth country unless it overridden by her manager. Few minutes later an accounts manager Cindy Lu came to me to explain they need more details from me based on the country of birth. When I asked if it is a usual procedure with everyone wanting to open an account, I was told its their internal policy for people born in the same country. When I asked if I could see this written somewhere as I couldnt simply believe it - was told they cant show it to me as its only for their staff. Later the branch manager named Alex came as well to say my account cannot be opened at all and nothing I can do about it.
    I found Jackie, Cindy Lu and Alex very incompetent in their service, unprofessional, ignorant, with no listening skills when I was providing them with an explanation to every their single question and more importantly SUPER DUPER RACIST!!! Wasted 1.5 hour there.
    Note to the bank: I will not stop with this review only. This unprofessional behaviour and your supposed to be internal policies will be reported to every single authority that I can find.
    My deepest apologies for not able to change my country of birth.


    Tom Courtney on Google

    image


    Alex Ong on Google

    image Needed to open an account on short notice.
    Everything sorted out within 15 minutes.
    Special thanks to Aiste for her very fast and friendly service


    Kim-Don P on Google

    image Great team
    Great service


    Overall Rating

    Overall Rating
    ( 3 Reviews )
    3
    0
    0
    0
    0

    Write a Review

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