Suncorp
-
Shop 254/6-14 Old Castle Hill Rd
Castle Hill, NSW 2154 - 281219361
Hours
Chamber Rating
-
Jihoon Rhee
Horrible customer service
May 22nd, 2023 -
Karolina Drag
All the staff are very friendly. I talked with Iqbal absolutely the best consultant ever! Very professional and helpful!
Feb 22nd, 2023 -
Jia Liu
The Suncorp bank should closed by 3:30pm.Because the staff wont be help you because they just want to go home.
Sep 25th, 2022 -
Gkh Drive
Head Office need to mystery shop this branch to truly experience the disgraceful level of customer service. Phone calls are never returned that leave you to drive into the branch, only to find inexperienced staff who respond with "I will need to ask a manager". But guess what.. never a manager there. So the merry-go-round begins again with "I will have a manager call you" - yep that call never comes. Time for a new bank.
Jan 7th, 2022 -
Eytch Connor Jacildo
This should be ZERO star! Very very very poor customer service and rude appproach too. Sihani maked us feel we're idiots and we don't know what we're talking about. Did not even check the system yet so she can state facts rather than jumping to her "own" conclusion and not to mention RAISING her voice to clients. We've been with Suncorp for 4 years now and now definitely moving our money somewhere else because of this kind of poor customer service!
Aug 16th, 2021
Contact Info
- 281219361
Questions & Answers
Q What is the phone number for Suncorp?
A The phone number for Suncorp is: 281219361.
Q Where is Suncorp located?
A Suncorp is located at Shop 254/6-14 Old Castle Hill Rd, Castle Hill, NSW 2154
Q What is the internet address for Suncorp?
A The website (URL) for Suncorp is: https://www.suncorp.com.au/banking
Q What days are Suncorp open?
A Suncorp is open:
Monday: 9:30 AM - 4:00 PM
Tuesday: 9:30 AM - 4:00 PM
Wednesday: 9:30 AM - 4:00 PM
Thursday: 9:30 AM - 4:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is Suncorp rated?
A Suncorp has a 2.7 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
Suncorp
Overall Rating
Overall Rating
( 7 Reviews )Jihoon Rhee on Google
Horrible customer service
Karolina Drag on Google
All the staff are very friendly. I talked with Iqbal absolutely the best consultant ever! Very professional and helpful!
Jia Liu on Google
The Suncorp bank should closed by 3:30pm.Because the staff wont be help you because they just want to go home.
Gkh Drive on Google
Head Office need to mystery shop this branch to truly experience the disgraceful level of customer service. Phone calls are never returned that leave you to drive into the branch, only to find inexperienced staff who respond with "I will need to ask a manager". But guess what.. never a manager there. So the merry-go-round begins again with "I will have a manager call you" - yep that call never comes. Time for a new bank.
Eytch Connor Jacildo on Google
This should be ZERO star! Very very very poor customer service and rude appproach too. Sihani maked us feel we're idiots and we don't know what we're talking about. Did not even check the system yet so she can state facts rather than jumping to her "own" conclusion and not to mention RAISING her voice to clients. We've been with Suncorp for 4 years now and now definitely moving our money somewhere else because of this kind of poor customer service!
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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