Department of Health and Human Services

Called up to get advice on something when I explained what I needed advice on the male who answered the phone sighed at me was silent and then just redirected me to someone else, there was no emotion or anything. Very rude!
May 4th, 2023

Mar 6th, 2023

Government run what do u expect
Jan 7th, 2023

It has taken nearly 6 months to get into a property that I purchased. I paid $495 to a group of solicitors in Moe to act on my behalf. 1. VCAT Lost/misplaced the application. CAV told me to lodge a complaint. 2. Suddenly the VCAT reference number is emailed to us. 3. Both the solicitor and I asked if the application could be amended, NO REPLY. 4. Today, 4 November 22 I phoned to ask... the guy told me that he clearly didn't work in Registration, had no idea what I was talking about and told me to lodge a complaint. Nobody responds to EMAILS, not even a named person that you write to. When you do get through, like today, he was rude and abrupt. I'll give feedback to the Honourable Minister from CAV that has given me feedback. CAV told me this is one of the longest cases they have seen, it's not at all speeded up because of the poor responses I have received from VCAT.
Oct 9th, 2022

You guys a joke. I was forced to leave my pregnant wife in the waiting room while she was becoming distressed because of your insane COVID rules. Were talking about a pregnant lady becoming stressed you guys are an absolute joke. Wish I could a 0.
Oct 6th, 2022