NAB branch

The branch is closed without notice. I am told to pickup my card from this branch which is not open.
Apr 14th, 2023

I went to the branch on Tuesday 12:40pm and it was closed !!! Then I check the operation hours and it says Monday to Friday 9:30am to 4pm ???? And it wasnt a public holiday
Apr 14th, 2023

NAB randwick branch has been closed for nearly month with no reason explained we are the shop nearby who do regularly banking there we deposite banking bag with cheque and cash in it in Jan Nothing debit on my account until now nearly 1 month passed No contact, no respond How long have to wait till open
Mar 2nd, 2023

Went there on consecutive weekdays and not opened. A signage did not explain closures nor advise e or Ted opening dates. Have been a customer for 5 years. No more
Feb 4th, 2023

I only gave 1 star because I couldnt give 1/2. Worst experience for a bank. I phoned this branch 11 times between 9:30am and 11:45 am today (20/3/23) and they never once answered the phone. I go to Randwick branch in my work lunch break (12:10) and was spoken to by an aggorant male employee through the closed grill and was told to go back at 1.00pm because were closed for lunch. When I asked to speak to the supervisor he said she was at lunch and advised, he knew who I was and what my enquiry was about because he had seen me speaking with the branch Manager and to come back tomorrow when the branch manager would be in. Since when do banks close at lunchtime? Im ready to withdrawn my funds and bank elsewhere. This is only part of the story.. even the complaints line didnt get back to me. I have now been to the Randwick branch 4 times in the last 7 business days with the same enquiry and havent really been helped. I will go to the Eastgardens branch tomorrow and see if this can be sorted. If my issue isnt sorted I will take my business to a more friendly bank. Im just about done.
Mar 5th, 2023