Stylerunner Miranda

Wonderful service!! The two staff members were very welcoming and kind.
Mar 14th, 2023

Walked into the store at 9.45am. Was not greeted, shouted at by a blonde girl, " You need to to leave"....I said "excuse me"...she said "we have an issue come back later"...So rude the door was open they were not closed nor had a closed sign on the door. Wont go there again. No sorry, explanation of why she need me to leave. So rude! I was looking for a pair of shoes, not wanting her service immediately. Have purchased from another store.
Feb 9th, 2023

This is the first time shopping in this store. We were served by Ashleigh, who was such a very helpful and courteous sales assistant, a very friendly disposition which made my experience a contented one. I work in retail and it's not often you find such service from a young person, a credit to herself.
Nov 17th, 2022

No knowledge from staff -arrogant blonde fake eye lash girl . She was so rude and basically did not want to help out. Communication was inefficient and nil to me during 2 and half month - customer service - 2 months and still trying to track down my refund for an item that never arrived and paid in store ! I have been push over by staff at Miranda store . No one actually tried to contact me by phone . No one email but a customer generic msg . A absolute disgrace I have been told a sorry by a customer service that misspelled my name and here is 20 % off your next purchase ! Seriously? What a joke . Not satisfied at all I still want to talk to somebody and no one actually care to take their phone and call in 2 months !!! Even a proper email to set up a time fora chat from a State manager or regional manager. I have been in the fashion industry and trust me first time I see such a bad disgraceful service from all side of business Disorderly Disorganised Staff are ignorant and business run by babies with no experience and even no communication skills whatsoever . A absolute disgrace !!!!!
Sep 28th, 2022

I want to emphasise Ive never left a negative review about businesses in general but this store managed to tick me off. My partner and I visited the store on Friday (22nd July) and were not greeted once even though we were clearly looking at their trainers which was not that big of a deal to us as we thought theyre leaving us alone to browse. I wanted to try on a pair of shoes and I went up to the counter where I expected them to atleast LOOK UP and acknowledge our presence. We were blatantly ignored (and very intentionally so) until I had to ask if they have it in my size. The sales assistant (redhead, dont mean to name and shame but please do better), looked visibly bothered by me asking if she has something in stock ( literally doing the bare minimum, whats expected of her) and told me they dont. Now i wanna make it clear, I work in retail myself and I know most of the time s you tend to know what you have in stock by heart but its common courtesy to double check. Not even saying HI to the customer when theyre in front of you, trying to get your attention, and continuing to chat with your co worker is not the go. Dont mean to be a karen but hopefully this is taken as constructive criticism and your staff is trained/reminded of how to do the absolute bare minimum without making it look like they hate their job. Thanks x
Jul 22nd, 2022