lululemon

Staff are so kind and helpful!
Mar 13th, 2023

I love Lululemon so so much and it hurts me to write this, but unfortunately, my experience in this store is why I shop online. Not greeted by staff when I walk in, not sure if it was because Me n my friend were not Caucasian and was pushing a pram?(it is the Shire, lets not forget about the Cronulla Riots people, jokessort of :)) Helped my friend find the items she needed since none of the staff wanted to approach and finally flagged a lady to get her in the change rooms. They asked for your name on the door but didnt even address her by name anyways. My baby started getting upset and after getting a couple of Aaaaw poor baby and silly sad face from staff, my postnatal hormones just had to get out of that store. Ended up trying on items to buy online. The process is seamless with express delivery and easy returns. Not going to support ignorant staff tbh. Store is also very small. So, why would I come here? -To try on items. What could improve? -larger range of Lulus, its a small shop -more attentive staff offering better customer service. -a more multiculturally diverse Team? In the cbd And even DFO, I have had extremely great experiences, Ive found they have a very culturally diverse team? Same time, I saw an older Asian couple try and flag staff down for a different size and the look she just gave to this couple, make me wanted to knock her on the head. English is not their first language but you can understand they need a new size without being condescending!!! I would say this store needs to learn from the Westfield CBD and the Homebush DFO store, I havent been back there in awhile but I still remember my positive experiences from those stores.
Jan 18th, 2023

As soon as i walked into the Miranda store I was greeted by Jess. I dragged my husband into the store to show him the brand that I had fallen in love with. He was instantly impressed with the personalised service. He left with a new set of training gear and hasn't stopped raving about Lululemon.
Dec 25th, 2022

Oct 3rd, 2022

Aug 27th, 2022