Kloster Volkswagen

Shannon & Krystle were simply fantastic to deal with today. They made the purchase of my first brand new car so hassle free & enjoyable. Both of them went above and beyond, from their knowledge & professionalism, to their approachable & friendly dispositions I would recommend them to anyone.
May 15th, 2023

The person i dealt with took 8 working days off in 3 weeks, sold the car i offered to deposit $10k for to ensure it was held. Awful communication, no transparency, dragged out the process, and then harrassed me after completion of the purchase of another vehicle due to their own paperwork issues... the emails actually looked like a scam. Surprised Volkswagen lets this group represent them..... awful.
May 4th, 2023

So stoked with my new T-Cross, Mitchell made the experience so much fun from start to finish and Katherine made the finance process so easy!
Apr 25th, 2023

Really happy with my experience at Kloster Volkswagen with Shannon and the team. It was my first new car purchase for a decade but I had concerns from bad memories of car dealers who simply lie to you (Fred Smith said he was running home to get a deposit and is coming back but if you sign now I will sell it to you or I am going to go out the back and see if the boss will budge) or who try to lock you up in a room and other tricks. However it was nothing like that at all with Kloster. Shannon spoke about the range, let me try two cars and even take one home for the night, and at no time did I feel pressured or deceived or manipulated in any way. It was a good experience where Shannon simply gave me the facts and numbers and ultimately let the car speak for itself as I worked through a decision. I proceeded - largely because the car was awesome and I loved it, but also because I really felt a lot of integrity from Shannon and comfort and confidence about the whole experience. There was absolutely no hard sell and I was able to ask all the questions I liked, crunch all the numbers, and explore the vehicles fully. I felt it was the start of a positive long-term relationship with Kloster Volswagen for servicing and for future vehicles for my wife and children too. Now I just cant wait to take it away and have a big long drive. Yippee!
Apr 22nd, 2023

The best team in NSW by a mile. Professional, hardworking and ultimate professionals. Krystle in Finance is the best Ive ever dealt with.
Mar 8th, 2023