The Rug Gallery
Hours
Chamber Rating
-
Raj Kumar
I would not recommend anyone to buy from them because their service is extremely poor.
Sep 2nd, 2022 -
Mathew Ray
Great price and great service
Aug 5th, 2022 -
Nandita Kc
May 15th, 2022 -
Mary Mudge
Raf was so helpful and patient during our time in the store, when we weren't sure what we were looking for. He made it easy for us to choose. Thanks Raf! We'll be back.
Apr 25th, 2022 -
Pragya Gyawali
I would give a zero to the absurd customer service provided by the owner. He yelled, screamed and insulted me and my husband when we went to exchange a rug due to damage but the seller/store person who looked in his 45+ started shouting and pointing fingers at us to leave his store. He abused and said he wont exchange and asked us to go to the court before us even speaking a word to him. We went there to exhange with courtesy but the man did not hear a word and continued abusing and made some false allegations against us. We calmly tried explaining it to him that we need an exchange as we have the right to do so. The abuse went on and we have to come to his level to make him stop. DO NOT VISIT OR BUY ANYTHING FROM THEM AS THE STORE MANAGER is very tempered and you will loose your money if the rug is either defective or not of your choice. Very unstable man who doesn't stick to company policy and no etiquette whatsoever. A strong No .
Sep 7th, 2022
Contact Info
- 450192670
Questions & Answers
Q What is the phone number for The Rug Gallery?
A The phone number for The Rug Gallery is: 450192670.
Q Where is The Rug Gallery located?
A The Rug Gallery is located at shop1/268 Old Northern Rd, Castle Hill, NSW 2154
Q What is the internet address for The Rug Gallery?
A The website (URL) for The Rug Gallery is: https://www.castletowers.com.au/shop/stores/the-rug-gallery
Q What days are The Rug Gallery open?
A The Rug Gallery is open:
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 5:30 PM
Q How is The Rug Gallery rated?
A The Rug Gallery has a 2.6 Star Rating from 11 reviewers.
Hours
Ratings and Reviews
The Rug Gallery
Overall Rating
Overall Rating
( 11 Reviews )Raj Kumar on Google
I would not recommend anyone to buy from them because their service is extremely poor.
Mathew Ray on Google
Great price and great service
Nandita Kc on Google
Mary Mudge on Google
Raf was so helpful and patient during our time in the store, when we weren't sure what we were looking for. He made it easy for us to choose. Thanks Raf! We'll be back.
Pragya Gyawali on Google
I would give a zero to the absurd customer service provided by the owner. He yelled, screamed and insulted me and my husband when we went to exchange a rug due to damage but the seller/store person who looked in his 45+ started shouting and pointing fingers at us to leave his store. He abused and said he wont exchange and asked us to go to the court before us even speaking a word to him. We went there to exhange with courtesy but the man did not hear a word and continued abusing and made some false allegations against us. We calmly tried explaining it to him that we need an exchange as we have the right to do so. The abuse went on and we have to come to his level to make him stop. DO NOT VISIT OR BUY ANYTHING FROM THEM AS THE STORE MANAGER is very tempered and you will loose your money if the rug is either defective or not of your choice.
Very unstable man who doesn't stick to company policy and no etiquette whatsoever. A strong No .
Overall Rating
Overall Rating
( 11 Reviews )Write a Review
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