Freedom - Moorabbin

Great value purchase of leather electric recliner chair ~1/4 RRP . Item had been returned in as new condition. Staff member Katherine offered to condition the leather prior to pickup. Very happy
May 23rd, 2023

Had a great experience today with Steve and Richard. Although they were busy - they took the time to make sure we get the best deal and service we could ask for. Would happily come back to be served by either of these 2 again. Thank you fellas!
May 18th, 2023

Not a bad freedom but not sure if they have enough people on weekend to help all the customers
May 5th, 2023

Thanks sienna very friendly and personal
Apr 24th, 2023

Bought a bed system & asked if they would be doing the set up upon delivery & was told yes. Our bed & bed system arrived today & the driver said its just drop off, they dont assist in setting up. We specifically asked before purchasing because I have a disability & cant lift or carry heavy items & sometimes need to organise outside help in advance to help us with certain things. If they were at honest, we wouldnt be struggling to get our sleeping area sorted today. The system we got is quite heavy, even the delivery drivers were struggling to bring the furniture into our home. Tried calling to clarify what the process is but the phone system keeps prompting me to the website & ended the call. Went on the the website live chat & was met with stoic, unsympathetic & unhelpful responses that Freedom doesnt offer setting up. customer service along with false promises, I find this unethical & inconsiderate.
Apr 21st, 2023