Flight Centre Melbourne Airport

Stated they are open at 9am saturday but no one there . At least update Google if not open.
May 21st, 2023

A thank you to Paige who helped me swiftly and efficiently with an enquiry
Dec 26th, 2022

I have been dealing with James and he has been incredible, always helpful and looking out for my best interest
Oct 29th, 2022

I came during the week they say closes at 6PM but was not open at 4:30PM when I arrived. Today Sunday close time is 5PM and now the time of writing this is 4:14PM and its closed as well.
Oct 3rd, 2022

Thursday 10th November, an Indian type nationality young girl was there, her English was not up to scratch, empathy zero, manners zero, ability to help zero, switched on zero! I missed my flight to Fiji because after booking online, yes I was told the covid vaccination certificate was required, but they neglected to tell me that travel insurance was also mandatory. Nowhere in the pdf requirements I was sent was this mentioned and not even a mention of it online and all this inexperienced excuse of an employee could say is was if you booked online you are responsible and I cant help you!! As a mandatory requirement this should have been mentioned, as why was only the vaccine certificate mentioned? Careless, incapable and unprofessional Flight Centre and that staff member in particular today was hopeless and a bad reflection of Flight Centre, appalling and unacceptable!! So much for being an Australian Company and helping Australians wanting to go on holiday whether it's in person or online. How can something mandatory not be mentioned to you?? I wasn't the only one that at the airport today in the same boat that was having the same bad experience from flight centre about the same thing! Please care more, please employ capable staff.
Nov 24th, 2022