Blackwood Family Care

Previously a 5 star review from 4 years ago, but arrogant, officious and unfriendly staff who clearly find having to deal with patients (or perhaps other humans in general) irritating are making using this clinic a horrible experience. The previous review read as follows (sans mention of the previously good support staff): Small GP clinic with 3 doctors on rotation. Dr Azis is superb: knowledgeable, takes the time to listen, and seems to genuinely have the patient's well-being at heart. Premises could do with a bit of an update, but you're there to see a doctor, not be pampered in 5 star luxury.
Apr 26th, 2023

You might want to update your phone details as it wont let you ring through after 5pm! Even though it says open till 6pm
Dec 26th, 2022

I've been a patient here for 20 years now and I've only encountered one receptionist/nurse who was worse than the current blonde thing they have right now. Silvana was the best thing about this place, making everyone feel welcome and safe when in a vulnerable situation. This thing has DISGUSTING bedside manner and should NOT be in Healthcare!!! So dissapointed how low the quality of staff has become!!
Sep 19th, 2022

The staff are welcoming, friendly and offer top-notch service. The doctors spend time with you & respect you. They ask you the important questions to provide wholistic care. You are not just a number, you are a valued client.
Sep 7th, 2022

I had the best experience at Blackwood Family Care, The staff are so friendly and always smiling, the waiting time was less then 10mins which is pretty good for a busy clinic, I will be recommending this clinic to family and friends.
Aug 30th, 2022