Reid Cycles - Adelaide

Had a service booked 3 weeks in advanced, took the bike in on the booked day only to be told by a very unhelpful staff that it couldnt be done today. I drove from the Barossa for this and they didnt even contact me to reschedule. I even emailed to complain about my experience and they didnt respond. Dont bother with this store. Such a shame because the Reid shop and staff in Sydney are so much better.
Mar 19th, 2023

This place is a joke. Ordered a click and collect for a childs birthday 2 weeks in advance. Told it would be ready in one week. Keep calling- no answer and they dont return calls. No gift for my kid on her birthday. Call the day of her birthday to be told it arrived 3 days ago (nobody told me and still not built). Go to collect today and waiting 15 minutes for the staff to work out how to use the eftpos machine and ignore my husband simply trying to pick up an item paid for over 2 weeks ago.
Feb 27th, 2023

Friendly, expert service with great attention to detail. Both Tim and Georgie took time to really understand our context, to ensure we had the right bikes and accessories for our needs. There was no pushy salesmanship either. I'd absolutely recommend Reid Adelaide for all your cycling needs.
Feb 5th, 2023

Great service by young person that knew everything that was needed and was able to help with selection and make the process of buying a new bike a very pleasant one. The price and quality of the cycle is excellent compared to others we have looked at.
Jan 20th, 2023

Today I wandered down to Reid Cycles in Adelaide and bought myself a fixed gear bike to spin around our city. Whilst I was once an avid and experienced rider, I hadn't cycled since the beginning of the pandemic (formerly lived in Melbourne), and I was back to being a novice at all things bikes. I knew I wanted a fixed gear but, I was also interested in a commuter bike, so I wanted to use the team member at Reid as my sounding board. After speaking with Tim at the store, he explained the differences between each of the fixed gear bikes Reid stocked, offered for me to take them for a spin (I decided not to try it and just bought the one I wanted) and adjusted the seat height to ensure the frame size was matched to my height. Tim answered all the questions I had about each individual part, and understood that I'd probably customize the bike with some custom bars, rims, etc... in future, so he explained the sizes and how it would work with standard sizes for each part. I opted for the Reid Blackhawk Fixie as it had the best frame, great build quality, and could be single gear or fixed gear. Tim and Saleem checked and tightened the bikes brakes, pumped the tires, and installed some additional items I purchased too. Overall a great experience with both Tim and Saleem, and the bike so far. I rode the Reid Blackhawk Fixie home (about 2.5kms) and it was incredible - great pace, awesome handling, and the feel between the peddle and the road is so much better on a fixie than a geared bike. Great experience, no regrets, and an awesome bike :)
Jan 28th, 2023