ANZ Branch Cairns

Very aggressive receptionist. She knew nothing about bank services and continue to non sense arguing. Only to discover the customer service banker is hiding in the back and doesnt want to meet or assist customers.
May 13th, 2023

In an attempt to streamline the bank and made the whole experience in personal and quite frankly a waste of time I will be changing Banks
Mar 24th, 2023

Hate going to this negitive bank that no one wants to serve you. Look's like this branch is getting ready to close thank Christ I don't have an account with them just have to go there to deposit for a business associate
Aug 21st, 2022

Jul 16th, 2022

Traveller with a ANZ card here. I was trying to deposit money in my account on a Wednesday Morning at 10 am (12th of April 2023). (The ATM wouldnt let me deposit so I had to go inside) There was only one kiosk opened with an agent and the lady at the front. She refered me to the person at the kiosk and when I approached the kiosk I was greeted by the rudest you have to wait Im not finished ever. I was also the only customer. I waited a couple minutes but I was on a schedule and none of the two employees were able to give me an estimate of the time it would take so I had to leave without making my deposit. Pretty useless, rude and not sympathic both of them. Left the ANZ more stressed and disappointed towards that bank that is, usually, really kind and helpful.
Apr 20th, 2023