Suncorp Office

Firstly, if I could give no stars I would. Poor handling of my car through insurance. It took me 8 months to receive the car back. They sent my car to be repaired at a body shop that had NOT ONE good review in the last 2 years. DO NOT RECOMMEND
May 26th, 2023

Don't understand how my house and contents can almost double per month when I am in a low crime and not a flooding suburb. Vehicle insurance is useless for me as a business owner, they will only give me a commercial vehicle through Hertz, who never have never had a ute available. 2 roo hits and 2 Hertz/suncorp misses. Serioulsly thinking about moving mortgage, personal and business banking and insurances elsewhere
May 23rd, 2023

0 stars option
May 22nd, 2023

Hit by one of their customers and trying to get a hire car as mine is a write off. Waited 45 mins to get through. I provide all their customers licence details and registration and they still say theres insufficient info to give me any information on the claim. Just stalling the process to avoid responsibility. I now have no car and no info on anything. Poor poor service. No wonder they have a 2 star rating. Stay away from these guys.
May 18th, 2023

Friendly and helpful staff if you can be bothered to wait on the phone for up to 2 hours. No update while waiting of how much longer, or opportunity for a callback. Will be going to RACQ when my policy is next due.
May 16th, 2023