Newcastle Custom Electronics

Technician arrived late, jumped to a conclusion on a fridge that clearly was not manufactured to standard. Had no idea of consumer law and was appointed by LG to assess warranty claims. Be very wary of this organisation.
Jan 24th, 2023

Was referred to these people by The Good Guys for an oven warranty repair and got zero response. They won't answer the phone or reply to emails. I gave up and purchased a new oven at Bing Lee.
Jan 19th, 2023

Horrible service and unprofessional company. We have had someone come to our house 3 times to fix our LG fridge door, the first guy broke the new fridge door that he was replacing the old one with and then we waited over 3 months for another guy to come out only to bring the wrong fridge door. No communication at all, the days I've had off and have waited around all day for someone to rock up and no one does. Avoid at all costs
Oct 18th, 2022

Avoid at all costs. Terrible customer service from office. Rude and disrespectful people. Wear dirty boots through your house. Disgrace of a company
Oct 2nd, 2022

Terrible service with rude technician. Awaiting repair of cooktop for over 3 months. Gave booking time of 9-1pm after months. Had to duck out of house for 10 mins, got a call at 12.57pm saying he has arrived. I was around the corner a couple of minutes away. He said he refused to wait around and rudely hung up the phone and had left.
Aug 11th, 2022