Windsor Smith

What a terrible costumer service I went to the shop at Miranda, with the real intention from get a pair of boots, the lady was there even didnt look at me, I preferred dont buy anything in this shop, costumer service the worse, 20/03/2023, 9:55 am
Mar 8th, 2023

Working here was a nightmare. Do not apply here save yourself
Feb 11th, 2023

Such a difference in staff and customer service here compared to the Sydney city store staff, she was so lovely and helpful even though it was quite busy. Ended up buying the boots, 27/10/22
Oct 26th, 2022

Bought a pair of shoes from here recently. There was an asian lady who was nice enough and serving good. In between , she finished her shift and there came a junkie looking lady who was rude from the beginning. My wife was just taking random videos of me trying shoes. She also took video of me paying and grabbing shoes from that lady. After that, the staff told us if we were taking video? We told yes! Then she was like delete the video coz she was not feeling comfortable and which is understandable and we deleted the video where her face was hardly seen. To the point, the way she told us that thing was as if we went there to get the shoes for free after paying $220. Totally understand some people might not be comfortable with it but her attitude felt me to throw that shoes right in front of her face. Lady! You can politely ask not to film you coz no one is interested! Been customer of windsorsmuth for 8 years with nearly 10 pairs of shoes, this time i felt so humilated and worthless customer. If anyone from their management is reading this, every customer deserve to be served with respect.
Aug 4th, 2022

After reading the other comments I was worried about whether Id be able to get an exchange - not only did I get an exchange the girl working at Miranda was really helpful and quick
Jul 12th, 2022