Bevilles Jewellers | Miranda

Exceptional shopping experience at Bevilles today. Stella was extremely efficient, quick, and helpful. The whole vibe of Jackos team was positive and friendly. Thank you
Apr 7th, 2022

I don't have a great opinion about jewelry chain stores with their products are particularly good value for money
Aug 10th, 2021

My husband bought a new Watch, wen got home realised the watch was picking up 2 minutes every hour, my partner loves watches, when I went back the next day first I was told did I know how to use it? Then I was told to go outside to the watch seller to ask the reason why it was doing this, then I was told I will do it for you, when she came back told me the was nothing wrong with the watch we just had to put it on the wrist and it would work, maybe if she would have listen a bit more rather that been so up her self she would have heard I said it was picking up minutes not loosing them, I was also told it was the battery shame it does not have oneat the end I got the money back.such a shame to be treated like a one stop Customer, after all this years I realised its time to change, and at the end not even have a nice day or sorry for the inconvenience, were did Customer service go!
Jul 8th, 2021

Very poor quality jewlery bout a pair of diamond earrings payed $999 and three weeks later a diamond fell out went back and was told this wasn't included in my care plan absolutely terrible customer service and very poor quality jewlery will never buy from there again not the first time I've been disappointed with there jewlery lesson learnt the second time .
Jan 11th, 2021

11 days ago I left a Tiffany bracelet with the team to add a loop and a charm. Told at the time that Friday is the pick up and delivery day for such things as they are sent off site. I returned to the store today around 1.30pm to collect it only to be told the box should have arrived at 10.30 and if it doesn't arrive it will be Monday. Really? No 'let me make a call to see if it is coming today' or 'I'll chase that up' just ........ fight for a parking space and come back at a future time because we couldn't meet the expectation we gave you when entrusting your important piece of jewellery with us. I KNEW it was a mistake when the sales lady that originally served me was clueless about the service and pricing all whilst chewing gum (Sai Mo is the name on my receipt). Now I have a disappointed partner keen to be wearing her new gift but instead I have to explain why it takes nearly 2 weeks for someone to fix a charm to a charm bracelet a job that should take minutes. Plenty of alternative jewellers in Miranda Fair that will be getting my business in the future. I am worried now that the quality of the work will mirror the lack of customer care I have experienced to date. Fingers crossed I'm wrong....... :(
Apr 20th, 2020