Westpac Branch Hurstville
Hours
Chamber Rating
-
Anna De Sisto
As a life time customer of another bank, and making a decision to change Catherine Lu made that choice so much easier. She went above and beyond. Catherine even went to the point of contacting me after hours to let me know my money had transferred over. Everytime my husband and i walk into the bank Catherine remembers our names. Her customer service is 100% Thank you Catherine for making us feel like we have known you for ever Anna and Jack
May 3rd, 2023 -
Filip laskovski
This branch has to be the slowest and most inconsiderate branch in all of Sydney!! Rude and arrogant staff
Jan 4th, 2023 -
Zari Conrow
Inexperience no English long queue no car park
Dec 16th, 2022 -
Yvonne Nicholson
Westpac Hurstville staff definitely need to do a revision in customer service and how to enhance a customer experience. Inattentive, rude and more importantly unhelpful. So what if the policy is this or that, you are front line customer service person if you don't like serving the customer with a smile or show empathy you should not be working there. No wonder branches are closing. Westpac people like to go to a branch so clean up your act and upskill your staff in the customer service experience.
Dec 16th, 2022 -
Diana Garth
I Need to make a complaint but they never answer their phone say leave a message but line drops out before you can do so. Also tried the Menai branch and the same
Dec 8th, 2022
Contact Info
- 285589622
Questions & Answers
Q What is the phone number for Westpac Branch Hurstville?
A The phone number for Westpac Branch Hurstville is: 285589622.
Q Where is Westpac Branch Hurstville located?
A Westpac Branch Hurstville is located at 225 Forest Rd, Hurstville, NSW 2220
Q What is the internet address for Westpac Branch Hurstville?
A The website (URL) for Westpac Branch Hurstville is: https://www.westpac.com.au/?cid=wc:br:GMB_1909:org:gmb:gmbl&utm_source=gmb&utm_medium=org&utm_campaign=GMB_1909&store_code=BR032055
Q What days are Westpac Branch Hurstville open?
A Westpac Branch Hurstville is open:
Friday: 9:30 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: 24 Hours
Monday: 9:30 AM - 4:00 PM
Tuesday: 9:30 AM - 4:00 PM
Wednesday: 9:30 AM - 4:00 PM
Thursday: 9:30 AM - 4:00 PM
Q How is Westpac Branch Hurstville rated?
A Westpac Branch Hurstville has a 1.6 Star Rating from 46 reviewers.
Hours
Ratings and Reviews
Westpac Branch Hurstville
Overall Rating
Overall Rating
( 46 Reviews )Anna De Sisto on Google
As a life time customer of another bank, and making a decision to change Catherine Lu made that choice so much easier. She went above and beyond. Catherine even went to the point of contacting me after hours to let me know my money had transferred over.
Everytime my husband and i walk into the bank Catherine remembers our names. Her customer service is 100%
Thank you Catherine for making us feel like we have known you for ever
Anna and Jack
Filip laskovski on Google
This branch has to be the slowest and most inconsiderate branch in all of Sydney!! Rude and arrogant staff
Zari Conrow on Google
Inexperience no English long queue no car park
Yvonne Nicholson on Google
Westpac Hurstville staff definitely need to do a revision in customer service and how to enhance a customer experience. Inattentive, rude and more importantly unhelpful.
So what if the policy is this or that, you are front line customer service person if you don't like serving the customer with a smile or show empathy you should not be working there. No wonder branches are closing. Westpac people like to go to a branch so clean up your act and upskill your staff in the customer service experience.
Diana Garth on Google
I Need to make a complaint but they never answer their phone say leave a message but line drops out before you can do so.
Also tried the Menai branch and the same
Overall Rating
Overall Rating
( 46 Reviews )Write a Review
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