UNIQLO Castle Towers

Rude and refused to refund or exchange with a faulty item and then when i told her to make escalations then she told me if u would like to exchange with the same item with a bigger size next time i will ignore any exchange or refund so the staff needs to be much better how to deal with the customers
May 15th, 2023

May 12th, 2023

May 5th, 2023

Friendly staff. Good range of clothing for kids and adults
May 5th, 2023

I needed to do the alteration for a pant so i waited in the line to talk to the cashier. It was around 3pm on Saturday afternoon and there was only one person in front of me so was not too bad . Then a staff approached to me and asked me to go to self check out which had a longer line. I explained to her I need to talk to the cashier for the alternations. But this staff did not listen and insisted me go to self checkout claiming she wanted to keep 1 line only. I kept explaining to her i needed to talk to the cashier for the alternation but that lady just did not listen. Even I waited for my turn she still said to me next time pls go to the self checkout. Hey Uniqlo - please put some training on your staffs! Tell them first thing they need to learn is listening !!!
May 17th, 2023