Prudential Real Estate Campbelltown

14 Clement Road Edmondson park was a very bad experience, pay our rent on time and look after the property, even the Landlady comes to the house unannounced with her sister and we still welcome them, despite the house is under the real estate. Gave us No ground termination of Lease. Just two timber floor that was bad due to fridge leakage, they want us to change the entire kitchen, which I call rip off and want to claim all our bond, the landlady and the property manager are not friendly, they are just money mongers, they dont have any human feelings. It is all about the money. Be warned about that house is not a good environment for whoever wants that house.dont say I didnt warn you guys .
May 22nd, 2023

Great customer service
Apr 17th, 2023

Thank you for all the support over the years that we have been with Prudential, wish we could continue to rent with Prudential but unfortunately we have to move on due to the property we rent being sold Special thanks to Tayla for all your help sad to leave
Mar 20th, 2023

Mar 17th, 2023

This agency treated us like lower class citizens, never have I imagined this to be in Australia. We had been renting from this Prudential Real Estate for 11 years and we had never had a problem until the last 6 months of our vacancy. Our property manager, Lucia Mcglone, had given us a termination notice and was very rude to us about it. When she came over to inspect the property she had a terrible attitude and was very irriated by everything she saw for no reason. Lucia never had once given her references but still wanted us to leave, and any Australian resident knows you cant just magically appear with a new lease for a property without references. Rather, she insisted that we attend the tribunal hearing instead of sorting it out, so we attended. In the end, she didnt even represent herself and sent another manager in her place, Sarah Buttigieg. Sarah eventually gave us her details and reassured us that she will give us her references instead of Lucias. But as soon as we signed some forms Sarah became very short tempered- as if we had hassled her and Lucia for three straight months. When we tried to contact and reference her, and we soon realised that her email was completely incorrect. We felt tricked into agreeing with the outcomes of the tribunal and signing forms just for a reference that was fake anyways. We then complained to the general manager, Nick Constantine, about Sarah and Lucia. Our property manager changed, and for a while there was no clear manager. Finally we were given Ainsley Boyle, who was the worst of them all. She withheld information, refused to give references on time and threatened to use the sheriffs power to lock us out after taking the advanced rent payments. Even after complaining to general manager again, it was clear that either he was doing nothing or that Campbelltown Prudential Real Estate agents run by their own agenda. Somehow we finally were able to leave but even after that, they will not return the bond and the advance rent payments. Even now, we are still being emotionally and financially abused. Campbelltown Prudential Real Estate only have discriminating, rude and unprofessional property managers.
Mar 10th, 2023