Jisoo By Design

I bought a pearl set for my mother in law, she loved them so much!! Unique design, reasonable price and kind customer service. Awesome experience :D
Sep 17th, 2020

Meet same issue as others: the necklace fades easily after only wearing less than 10 times in last 2 month. The sales said NO after sale service and denied this this their quality issue. Such $100 necklaces with such a Disappointed quality! I already brought 3 sets in one shop at Mercury shopping center with such a BAD(No) after sales service! This is NOT gold plated! Wont buy anything from this shop!
Apr 14th, 2020

Bad services, bad quality. Never buy from this shop.
Nov 26th, 2019

Do not recommend shopping here. Bought earrings, they broke as I was putting them on a week after purchasing. Went back to store and they refused to give me my money back as they said it was against store policy, and that I had to get an exchange for a different item as they didnt have the same earrings. Took 6 weeks of calls and arguing back and forth, eventually had to threaten to take it up legally (as it is illegal to not offer a refund for a faulty item) for them to finally refund me the money. One of the workers told me that the boss takes money out of workers pays to cover any refunds that have to be made, sounds like a lot of illegal practices going on. It also looks like the jewellery is all items that are cheaply bought online (I've found websites with the same items) and marked up to the prices you pay, thats why they always have signs up for 50-70% off sales e.t.c. its because they are purchasing the jewellery dirt cheap.
Sep 22nd, 2019

I took back a necklace that was purchased 2 months ago and it was looking worn out after only a few times of using it. The short Asian lady has no customer service skills at all and was extremely rude. She screamed at me and refused to listen to what I had to say. I told her I don't want a refund or anything, I just wanted to know why the necklace was worn out after only a few times use. She said this is old stock even though it was purchases 2 months ago and she said go online call the head department because I can't do anything even though I have warranty.
Aug 27th, 2019