The Custom Sofa Centre Auburn
Hours
Chamber Rating
-
Jaison Jp
Bloody scammers , I cant believe it is easy for scammers to run business in Australia , bought furniture nearly worth 9000 dollars , poor customer care and service , when I went to pick furniture from Sydney warehouse I had wait before the warehouse nearly 2 hours and had to go inside the warehouse to get all the furniture , no one was their to help despite of a very rude Chinese lady she didnt even move her car from the in front of the warehouse so I could carry it . So terrible please I urge everyone away from these people
Jan 8th, 2023 -
A G
Was told 3 months but usually less. 4 months and still no sofa. No communication regarding delays and everytime I call, I'm told I should get it by a particular date, still no luck. Don't buy from here unless you're fine with your existing sofa for a long time to come and don't mind not receiving any updates. Customer service 101 - Don't keep setting expectations that you can't deliver on. It makes people angry and then they write you bad reviews online.
Oct 15th, 2022 -
craig elmasri
Top service from all the team mike goes above and beyond with what is expected from the sales people great delivery service as well it came with all what was described thank you very much appreciate your help
Sep 11th, 2022 -
Belinda Arnott
The sales assistants were very helpful. They went above and beyond to help me get the sofa before my husband came home from hospital. The customer service follow up was fantastic checking that every thing was delivered and working. Will definitely be recommending them to my friends.
Jul 30th, 2022 -
Senthil Kumar
We were looking for recliner sofa's. When we visited the ship we got what we were looking for color, Deliver wait time and also the price which was within our budget. the staff were very helpful
Jul 29th, 2022
Contact Info
- 61279005756
Questions & Answers
Q What is the phone number for The Custom Sofa Centre Auburn?
A The phone number for The Custom Sofa Centre Auburn is: 61279005756.
Q Where is The Custom Sofa Centre Auburn located?
A The Custom Sofa Centre Auburn is located at Shop 2/265 Parramatta Rd, Auburn, NSW 2144
Q What is the internet address for The Custom Sofa Centre Auburn?
A The website (URL) for The Custom Sofa Centre Auburn is: http://thecustomsofacentre.com.au/
Q What days are The Custom Sofa Centre Auburn open?
A The Custom Sofa Centre Auburn is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is The Custom Sofa Centre Auburn rated?
A The Custom Sofa Centre Auburn has a 3.2 Star Rating from 25 reviewers.
Hours
Ratings and Reviews
The Custom Sofa Centre Auburn
Overall Rating
Overall Rating
( 25 Reviews )Jaison Jp on Google
Bloody scammers , I cant believe it is easy for scammers to run business in Australia , bought furniture nearly worth 9000 dollars , poor customer care and service , when I went to pick furniture from Sydney warehouse I had wait before the warehouse nearly 2 hours and had to go inside the warehouse to get all the furniture , no one was their to help despite of a very rude Chinese lady she didnt even move her car from the in front of the warehouse so I could carry it . So terrible please I urge everyone away from these people
A G on Google
Was told 3 months but usually less. 4 months and still no sofa. No communication regarding delays and everytime I call, I'm told I should get it by a particular date, still no luck.
Don't buy from here unless you're fine with your existing sofa for a long time to come and don't mind not receiving any updates.
Customer service 101 - Don't keep setting expectations that you can't deliver on. It makes people angry and then they write you bad reviews online.
craig elmasri on Google
Top service from all the team mike goes above and beyond with what is expected from the sales people great delivery service as well it came with all what was described thank you very much appreciate your help
Belinda Arnott on Google
The sales assistants were very helpful. They went above and beyond to help me get the sofa before my husband came home from hospital. The customer service follow up was fantastic checking that every thing was delivered and working. Will definitely be recommending them to my friends.
Senthil Kumar on Google
We were looking for recliner sofa's. When we visited the ship we got what we were looking for color, Deliver wait time and also the price which was within our budget. the staff were very helpful
Overall Rating
Overall Rating
( 25 Reviews )Write a Review
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