Wilsons Prom Licensed Pizza restaurant

We were coming back from Wilson Prom after travelling from Geelong side, tired and wet, and this seemed liked the only place opened so cheerfully stopped here with my 18mo. Wanted coffee and food, but the menu was quite expensive and the machine was down. The veg pizza was $24 and garlic bread and nachos were quite ridiculously high priced too so I just ordered the $12 fries given we were not getting coffees even. I asked if there is a changing table for the baby and was told to walk way across the street to the other end of the building for baby room or table as their toilets were tiny and not kid friendly. Decided to just get fries as dine in and so went to take a seat. The $12 payment had 22c surcharge. Wasnt getting reception on phone and had to travel in the dark to our Airbnb so went back to the main guy for Wifi. He told us the password was with the boss. I was very flustered with a hungry toddler at this point and asked if we could get the fries in a take away so we can at least be on our way and I could change him once we reach our destination. Plus there was no point wasting time here. He straight off refused saying we are not a take away. Like I asked him to cancel my order he told me the order was already in so i insisted again to give it in a take away box and Ill pay for the box. To which he handed me my $12 back as cash and moved away quite rudely and unapologetically. I am putting a review here because I was just checking the rest reviews and yes, the main person was extremely nice with others who I assumed are locals, but was very stand off ish n disrespectful to us. Mate as a small business owner myself, I can tell you your spot has so much potential location wise. But you need to change industries with that customer service. Very un accommodating. Putting my experience here definitely as a grievance and so others know what can happen. Kid-friendliness: No changing table or anything else
Apr 27th, 2023

This place is trash. Do not waste your time or give the owner any of your money. He does not deserve it.
Apr 25th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 25th, 2023

Food : 5/5 | Service : 5/4 | Atmosphere : 5/5 More
Apr 12th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/3 More
Apr 4th, 2023