Services Australia

As usual, slow process for e anything. But need to do as you can to survive in this country
May 3rd, 2023

Phone numbers are not current CANT call them to make an appointment very annoying
May 1st, 2023

Mar 17th, 2023

Really disappointed to visit this GOVT organisation because of this indian/asian women on counter number 3. I feels like clearly discrimination.totally nonsense and unexperienced stupid person who doesnt have any idea where she is sitting and serving clients.this is Govt organisation and anyone who visit must be serve with respect and dignity.this woman feels like have no experience or any idea why she is here to serve.making things complex and refuse to provide a simple printout of my sons immunisation history statement.she has no idea that this service is provided by this organisation even though next girl sitting on counter mentioned they do provide this service here and can print out statement for my son immunisation history but she was like neglecting and wanted to confirm inside with someone.moreover if she has no idea about how legal documents work and how last name changed after marriage. Dont stick your nose into that matters we are not here to explain why last name changed and how its changed.Its really disappointing to get these sort of response from a GOVT organisation.
Apr 9th, 2023

Visited today to help my newly migrated sister(skilled migrant) and her daughter to be enrolled for Medicare. Had to deal with the grumpy and rude old lady who was sitting right in front of the door. She had the audacity to actually ask me to stop talking. When she did not even care to listen or fully understand what their situation was. Kept interrupting rudely. It was very unprofessional of her and my sister had a very unpleasant first experience of Australian Services at the Werribee branch. My sister is highly qualified and respected in her profession but unfortunately had to witness horrible customer service. It's because of people like this Medicare's reputation is badly effected. We speak highly of the country and such people are a shame and embarrassment to the country.
Apr 4th, 2023