South West Medical Centre

Apr 21st, 2023

There is a big sign that says after 6pm there is no bulk billing. Now any logical person would read that and assume that before 6pm its bulk billed, but no its not and there are always out of pocket gaps. A bit deceptive considering its a publicly funded institution.
Mar 24th, 2023

Terrible receptionist on today named Michelle. Telling me I can't have my appointment the Dr booked because I owe them money! She was very rude and abrupt, when I asked for her name turned to other lady on reception and continued to talk about me. Will be moving clinics and won't be paying the outstanding bill as I'm a bulk billed patient. Suggest you get nicer receptionists if you want more patients. But of a joke, come in with High BP leave with higher BP from stress from a little receptionist on a power trip!
Dec 7th, 2022

Aug 10th, 2022

Used to be a good clinic a couple of years ago. Has deteriorated badly lately. Hard to get an appointment inside 3 weeks. Even the first appointment of the day starts 25 minutes late. And then the physical examination of the complaint doesn't happen. Hard to see how a GP can develop a thorough understanding of a condition without a visual or physical examination. Time to find somewhere else. The healthcare system in Warrnambool is badly broken currently. It works great until you are unwell.
Jun 20th, 2022