HoverLand Australia

If i could get no stars id be happier. They dont deserve even 1 star! Worst company to deal with ever! Do yourself a favour and dont waste your time or money. We ordered a replacement charger for our hoverboard in december 22 and its now end of april 23 with no communication and no charger. I have repeatedly asked for my money back or the charger to be posted with no response. I cant believe people like this can sleep at night taking peoples money! So do yourself the biggest favour. NEVER buy from this company!
Apr 24th, 2023

I know this company very well and I have been dealing with them for the past few yrs now as i got gifts for my kids 3 times everytime i come here the staff explain all items and gives me a range of options to decide and on top of that discount too . Sorry to hear that you had a rough phase for a couple of months I am sure you will be back on your feet soon . We wish to come visit the warehouse and buy another kids hoverboard soon will be in touch .
Apr 12th, 2023

Mar 26th, 2023

bought a hooverboard for my gransons birthday in december he got about an hour play on it before on side stopped working done reset rang company sent it back they replaced it and now its doing the same thing. i have sent alot of emails requesting a refund and no reply at all. very dissapointed and alot of money spent.
Mar 25th, 2023

Terrible customer service. Still awaiting refund 2 months later. Honestly feel like this website is an absolute untrustworthy scam.. do not buy from them. Although they have an auto-reply email notifying their closure until 6th March due to renovations (supposedly) they have not had an admin team working to respond and process customer requests. Especially to customers who have purchased and awaiting refunds for stock not being able to be delivered due to the renovations. I would also give ZERO stars if that was an option.
Mar 19th, 2023