Billi Australia Pty Ltd

I had Brodie come out for the service and new installation. He did a great job well presented did his work with great detail. He would be my technician of choice.
Apr 15th, 2023

Brodie, Billis technician turned up on time and fixed all issues.
Mar 14th, 2023

Love our Billi tap. Customer service is 10/10. Quick service calls, great communication, friendly staff.
Mar 7th, 2023

Went to pick up parts employee cant even give me my part couldnt find part then after several calls found it they cant read or spell dont waste your time here
Feb 19th, 2023

Terrible product that rips off consumers. The embed a microchip in the filter, that is $180 that they force you to change every year. We inherited a house with a billi tap. Filter has reached its "expiry". No method to bypass as the company has specifically designed it to force you to buy their overpriced parts. Will be removing the tap and warning every single person we can from these vulturistic devices. They hide behind a claim that the filters need to be changed every 12 months for safety, which with Melbourne water is rubbish. Nearly every other fridge or tap filter doesn't require this and costs nowhere near the same for replacement filters in any case. Will be removing and replacing with a more ethical option. Based off the other reviews, it sounds like the service department only exists to separate consumers from their money as quickly as possible.
May 4th, 2023