CAB Plumbing PTY Ltd

BEWARE: I engaged CAB Plumbing for a report regarding leak detection. They provided me with a written quote via email, then charged me double. They are dishonest and only interested in ripping people off. My owners corporation used to engage them for regular maintenance work in my building which has now ceased. This is due to several other residents reporting the same issue with over charging. Service: Plumbing leak detection
May 10th, 2023

Critical: Professionalism, Quality
Mar 7th, 2023

Critical: Professionalism, Quality
Jan 15th, 2023

Critical: Professionalism, Quality
Nov 25th, 2022

I am a resident of the LINC apartment building and our Owners Corporation had engaged CAB to investigate screeching sound each time hot water is in use, in two apartments within the building. They attended to the issue and concluded that a valve needs replacing in both apartments. Being quoted AUD350 for the valve for both apartments, we agreed to have the valve replaced. After this valve was replaced, the hot water appears to be pulsating, in both apartments, an issue which was not there prior to them replacing the valve. We reported this back to CAB who attended to our apartment, where they concluded that a different valve now needs replacing. We were puzzled as the issue with pulsating hot water only appeared after they replaced the first valve. They have now sent us an invoice for AUD360 for their investigation into the pulsating hot water, which seems higher than a typical call-out fee for any plumber. We raised our concerns with CAB's Account Manager, especially when it was not shared with us the investigation costs prior to CAB performing their investigation. Despite this, he maintains that the AUD360 investigation fee should be paid. Will be recommending the OC Chair and Building Manager to eliminate CAB from the building's plumber list for any future work.
Jul 20th, 2022