Crossfader

I just put GUITAR STRINGS into the search engine on The Crossfader website and it came up with SORRY DID YOU MEAN GUITAR STERLING. WHAT IS GUITAR STERLING??? I am pretty good at judging from a distance and my judgement on Crossfader is GO ELSEWHERE! This judgement is also based on a previous poor review of Crossfader.
May 24th, 2021

Wow what a place
Nov 1st, 2017

great customer service, had a slight issue with my first purchase and the team @ crossfader were excellent and fixed it up straight away, great prices, range and service win win win!
Jul 20th, 2017

I have bought two items from Crossfader. The guys in the warehouse were plain odd and seriously unwelcoming if you wish to pick something up (which I did on my first visit). I was going past for my second purchase and dropped in to get a speaker. The sales manager took my order and asked me if I was a member. I said I had joined their website but I wasn't a business; just a guitarist buying a speaker and that I have bought one speaker before. He said the speaker was $95 or thereabouts. On payment, the receptionist said that will be $130. I looked over at the manager and said, didn't you say it was $95? His reply: I thought you were a member in our system but you're not (he meant a business). He then looked down and I was dismissed. I thought that seriously rude and lame. No 'sorry, I made a mistake or I'll meet you half way as it was my error or I didn't understand or ask you the right questions' etc. Unbelievable in this day and age. My suggestion, buy elsewhere but as they have the rights to Celestion speakers you are over a barrel. Guess that is why they can be like they are. The receptionist then gave me my slip and said I had to collect from the warehouse next door. I walked around and knocked, I called out, I banged, I went round the back, I went round the front...rinse and repeat...FINALLY after 10 minutes some moron yelled out, 'What do you want!' really angrily. Then walked off when I said I was picking up a speaker. Another bloke stood looking at me like I had two heads but finally got the speaker. All in all it was amazing service from whoa to go. Worse service I've had in years.
Oct 19th, 2018