Peter Lennox Automotive
Hours
Chamber Rating
-
Ibrahim Mahdi
My car visited twice for the same problem and still not fully fixed. I'm disappointed to be overcharged 5 labour hours ($187 each) after replacing a mass air flow part, which would take any mechanic less than an hour to do. They billed me the time spent diagnosing, and removing the wrong parts and putting them back. Such a cheap way to lose reputation and customer trust which I didn't expect based on previous reviews. An honest and a professional mechanic (or any other occupations) would not charge customer for time spent on the wrong direction. The learning and trial/error time should not be billed to customer, simple! Stewart suggested me to consider another workshop for the pending repair. I will, but I reserve my right to complain and reflect my experience in my reviews to warn other customers. Be careful of such practices and think twice before paying a visit to Peter lennox workshop.
Feb 28th, 2023 -
Clint Somerville
Easy to deal with and great service
Feb 1st, 2023 -
Rd Tint
Save yourself from mercedes dealers and book with Peter Lennox. My GLS63 is the one they looking after.
Jan 1st, 2023 -
Jacki Hart
The best customer service i have ever experienced!! My wipers were not working, Stewart told me to bring the car in, was fixed within 10min and they even fixed my key. Great customer service still exists.
Dec 9th, 2022 -
Greg Miles
Dec 6th, 2022
Contact Info
- 394650350
Questions & Answers
Q What is the phone number for Peter Lennox Automotive?
A The phone number for Peter Lennox Automotive is: 394650350.
Q Where is Peter Lennox Automotive located?
A Peter Lennox Automotive is located at 115 Northgate Dr, Thomastown, VIC 3074
Q What is the internet address for Peter Lennox Automotive?
A The website (URL) for Peter Lennox Automotive is: https://peterlennox.com.au/
Q What days are Peter Lennox Automotive open?
A Peter Lennox Automotive is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Q How is Peter Lennox Automotive rated?
A Peter Lennox Automotive has a 4.5 Star Rating from 113 reviewers.
Hours
Ratings and Reviews
Peter Lennox Automotive
Overall Rating
Overall Rating
( 113 Reviews )Ibrahim Mahdi on Google
My car visited twice for the same problem and still not fully fixed. I'm disappointed to be overcharged 5 labour hours ($187 each) after replacing a mass air flow part, which would take any mechanic less than an hour to do. They billed me the time spent diagnosing, and removing the wrong parts and putting them back. Such a cheap way to lose reputation and customer trust which I didn't expect based on previous reviews.
An honest and a professional mechanic (or any other occupations) would not charge customer for time spent on the wrong direction. The learning and trial/error time should not be billed to customer, simple!
Stewart suggested me to consider another workshop for the pending repair. I will, but I reserve my right to complain and reflect my experience in my reviews to warn other customers. Be careful of such practices and think twice before paying a visit to Peter lennox workshop.
Clint Somerville on Google
Easy to deal with and great service
Rd Tint on Google
Save yourself from mercedes dealers and book with Peter Lennox. My GLS63 is the one they looking after.
Jacki Hart on Google
The best customer service i have ever experienced!! My wipers were not working, Stewart told me to bring the car in, was fixed within 10min and they even fixed my key. Great customer service still exists.
Greg Miles on Google