Roth Newton Thomastown

Sam is an absolute legend, he talked us through our options, helped us answer questions we didn't know we needed to ask and was just an all around great guy.
Aug 7th, 2022

I was really impressed with the service we received from Sam during our recent purchase of a lift chair for Mum. Sam was polite and friendly, and gave us just the right mix of helpful information, and time to try out and consider which chair to purchase. Excellent customer service. Thanks Sam.
May 11th, 2022

My mother and I had absolutely fantastic service from Sam. He was super friendly without being pushy, and while we ended up testing quite a few of the lift chairs, we ended up going with the first one he'd showed us. He did a great job attending to us and juggling the phone calls as well. Mum has had the chair for a few weeks now and it can't be faulted. A great investment. Thanks Sam!
Dec 2nd, 2021

After waiting 6 months for our lazyboy chairs to arrive I am very disappointed with the chairs the quality is not the same as it used to be now they are made in Thailand.My old Lazyboy chair was much better quality the foam in the new chair is far too soft and of lesser quality as the leather on the seat part is wrinkling after 2 weeks because of poor support which I think is cheaper foam.I don't expect these chairs to last anyway near the old ones.I have had to ring this company twice to get an update on when Roth Newton will take this chair away and hopefully fix the foam problem.Overall I am really mad that I purchased these chairs on the previous reputation of Lazyboy I would not recommend them now to anyone.An update on when the repair will happen would be good customer service instead of having to ring and still get no answers after over 2 weeks.Not happy Jan!!!!!!
Nov 26th, 2021

Isaac was very helpful and a delight to talk to. Recommend highly.
Sep 15th, 2021