Di Pacci Coffee Company

Really good customer service. Quick response and really helpful! So so lovely!!
May 3rd, 2023

Very happy to receive my coffee machine from Di Pacci coffee, initially there was a small issue with ordering the machine but it was rectified quickly. Thanks
Mar 27th, 2023

Visited the place to buy coffee beans, which are amazing and I got for a very good price! Very friendly and awesome service, from online inquiry up to actual visit. Talei was very helpful with my questions and generously shared coffee knowledge and tips. Highly recommended!
Jan 17th, 2023

I had a quick visit to Di Pacci in Thomastown (Vic) to buy an Acacia Lunar coffee scale. Met the friendliest and informative staff member there. Im sorry I couldnt remember his name as I was in a rush. I immediately bought a kilo of their dark roasted beans as I trusted his expertise. It was so great and mind blowing to see all the machines, grinders and equipment Ive seen on YouTube, in a real brick & mortar store. Will definitely go back to purchase more equipment. This store is a goldmine for everything you need to make professional coffee at home.
Jan 4th, 2023

These guys are still crushing it! I bought a replacement Rancilio Silvia about 18 months ago in the depths of the 2020 Melbourne lockdowns (see my review above). My machine stopped working recently. It was well past the 12 month standard warranty period. It can be a slightly uncomfortable proposition contacting a supplier when a product stops working at that point. Fortunato (in the Thomastown, Victoria, branch) was fantastic. After looking at the machine on the spot when I brought it out, he found that the motherboard had burnt out (yep, the newer Silvia's have a motherboard as part of auto-switch-off functionality). Fortunato went into bat for me with the supplier (I was there when he called) and the supplier willingly came to the party. Another board was sent out and installed for $80, including labour. I will be back for sure! Well done!
Apr 17th, 2022