Cornell Diesel Systems (VIC)

Lovely toilets
Feb 17th, 2023

I got my car service done Definitely recommend
Nov 22nd, 2022

I sent my rodeo in for a diagnosis as it wasnt running properly and dropping into limp mode. They said they tested my injectors and pulled out my EGR and found that it was stuck open. They also said the EGR cooler was no good and that I would absolutely need new injectors. I got my car back 3 weeks later and they charged me $1800 to say that they didnt feel the repair was worth it as the quote was going to come to to nearly 8k. Checked over my car when I got it back. Intercooler hose wasnt even put back on properly. Decided to look further and found that there was an incorrectly done blocking plate on the EGR valve that was very obvious. As they previous owners had cut that plate with tin snips and it stuck out. I feel as though that if the EGR had been looked at like they told me, they should have found and informed me of the blocking plate as a plausible cause of issues. Im now back at square 1 with a car I still cant drive but will be able to fix myself at a fraction of the price. I understand the warrenty situation and needing to be paid for their time. However I felt as though my car wasnt treated as well as it should been and that the car was assessed lazily. I called them after I found the intercooler hose not put back on properly. The man I dealt with was very friendly and helpful. However my concerns were not resolved or followed through with. I feel as though Ive been taken advantage of as even myself with little experience was able to identify another plausible issue that should have been found straight away and relayed to me.
May 1st, 2023

I can not rate Cornell Diesel Systems highly enough. Every aspect of my experience with Cornell was outstanding. My Troopy broke down in Melbourne in between Christmas and New Years having just arrived from Darwin. Cornell took my Troopy when everywhere was closed or too busy. They discovered the gear box needed replacing. They were able to diagnose the cause as a faulty service by a mechanic in Darwin. The Darwin mechanic ended up lodging an insurance claim and it was all paid for. Cornell went above and beyond in getting me back on the road as soon as possible and were able to source a brand new gear box for my Troopy in Melbourne. I was back on the road in under 3 weeks with a brand new gear box. I can't thank Nolan and the team enough and would give them 10 stars if possible!
Feb 21st, 2023

If I could give Cornell Diesel Systems 10 stars I would and this is no exaggeration, they are honest, trustworthy and they know what they are talking about. I dealt with Nolan, Aram the Branch Manager and Michael the head Technician in Sunshine West, despite being extremely busy with work and staff on leave Nolan took the time to listen to me and inspect my diesel injector pump for any leaking seals on my 2016 Ford Mondeo. This was something that caused me a great deal of stress because a car dealer had informed me that the engine injector pump had a leaking seal and it was going to cost $1200 to repair something I wouldn't expect on a car that has only been driven 82,000km. Nolan's head technician reviewed and provided me good new and more good news. There was no seal leaking on the injector pump just a sweating nut which is quite ok and there was no need to have it changed. But if I wanted to change it it was not going to cost $1200. So relief and more relief I couldn't have asked to a better start to my day or a better start to 2023. Thank you very much Nolan, Aram and Michael for a job well done, excellent customer service and exceeding my expectations cause it is so rare to find honest and trustworthy operators these days.
Jan 26th, 2023