The Academy Brand South Wharf DFO

I came here earlier this week to shop for myself and my son. we were helped by a brunette girl who was super friendly and sweet with my kid. She made our whole shopping experience a lot easier and more comfortable :)
Dec 31st, 2022

There is no option of 0 star, otherwise i would have given that. Not for the brand, specially for the staff working there, very unfriendly and unapologetic for the mistakes they have done, of placing wrong discount offers on the cloths & not even sorry of this & rudely saying we cant bill it & you can just leave with very unkind gestures. Rude customer treatment.
Dec 20th, 2022

There was some error in my account regarding some credit. During my purchase the very professional man at the counter check out man couldnt help so he called his manager. The store manager came out and I quote exactly what he said I dont care if the information is not showing in the email or on the website he was aggressive, rude and unprofessional. The guy at the counter intervened and explained the situation professionally, he said he will email the Headoffice to fix the error. He handled the situation so well. So disappointed for a brand to hire a manager who obviously needs a lot of training. Because of managers rude behaviour and lack of professionalism, it is very unlikely Ill ever go to this store again.
Dec 11th, 2022

Good range of clothes and plenty of sizes available. The reps at this store are great, helpful and approachable.
Oct 14th, 2022

Staff has been playing with phone the whole time without even looking at customer to offer help
Jul 23rd, 2022