Portmans

Where do I start - Sunday morning - ONE staff member on. The top I wanted was showing one on the system, however - nowhere to be found. I asked if I could order store to home, the sales assistant was happy to do this for me, 30 mins later I walked out of the store only to check my receipt & discover that my address had been spelt incorrectly. I walk back in & after many website / tech issues / phone calls - we finally alter the incorrect address - another 25 mins pass & I finally walk out of the store again. Although the young girl had all the time for me & was ever so patient in correcting her mistake I felt it totally unfair on her as she had to serve others as well as deal with my issue etc etc all because management are too tight to put more staff members on. A terrible shopping experience for me & I will never return to this store!
Mar 24th, 2023

Walked around an empty store for 10 mins and didnt even get so much as a smile from the worker because she was too busy giggling at her phone: messaging instead of serving customers. I was looking at a $270 leather jacket near the counter for quite some time, attempting and unable to reach a size but still no offer of assistance. Very disappointing attitude from a customer service worker.
Jan 22nd, 2022

Poor service, dont answer phone, baaad
Jan 17th, 2022

Dec 7th, 2021

I have been in Ringwood Portmans several times and always they let me down with their customer service. Such a pathetic poor customer service.Always same experience it doesnt matter whether i spend 50 dollars or 300 dollars.Since Knox portmans closed I dont have other option but to go there and see their judgemental face.Sad to say i hope they change the sales person and bring staff from Knox portmans.
Nov 28th, 2021