Europcar Melbourne Richmond

Europcar Melbourne Richmond

Hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
Closed

Chamber Rating

3.9 - (32 reviews)
19
4
2
1
6
Read Our 32 Reviews

Chamber Rating

3.9 - (32 reviews)
19
4
2
1
6
  • Rachel Richardson

    Excellent service. Super-friendly. Clean, well-maintained car. All we needed and a bit more!
    Nov 15th, 2021

  • Santhosh kumar

    HAVEN'T COME ACROSS A "LOWER EXPERIENCE" IN LIFE EVER. IF THERE WAS A MINUS 5 RATING, THIS MOB DESERVES IT. The Richmond office cancelled my booking a few hours before the actual pick up time, over the phone. These actions by Europcar costs me $600 plus... in losses I went through a horrible time to reorganize the move on a Sunday when most businesses were shut.(BIG THANK YOU TO AVIS TRUCK RENTAL) Minutes after the phone call informing me about the cancellation, I received an email which said "we are sorry to learn that your travel plans have changed and you had to cancel" To make matters worse, they send me this "BIG LIE" on email, because it was EUROPCAR who cancelled it. Very very unAUSTRALIAN... Mr. Bhargav, please understand certain businesses needs more professionalism and commitment, so please don't attempt to ruin more peoples valuable time and resources.
    Dec 26th, 2020

  • Darryl Davies

    Excellent service...! The guy on the front desk with Dutch heritage was exceptional (I forgot his name)..! Thank you, I'll be back.
    Oct 14th, 2020

  • g schneider


    Aug 9th, 2020

  • Harley Stafford

    Worst customer service experience Ive ever had. Was given a hire car, managed to get it home, then the next day it suddenly wouldnt start. I called up Richmond from several times and left a voicemail, they never answered. I called the customer service line, they just told me to call Richmond and wouldn't help me. I asked to speak to a manager and was told 'the manager doesn't want to speak to you.' I then called the Roadside assist to come and fix it, they said it would cost me $100 for them to come and fix it, even though it says free roadside assist on their website.
    Aug 3rd, 2020

Read Our 32 Reviews

About
Europcar Melbourne Richmond

Europcar Melbourne Richmond is located at 26 Swan St in Richmond, Victoria 3121. Europcar Melbourne Richmond can be contacted via phone at 61392010000 for pricing, hours and directions.

Contact Info

  •   61392010000

Questions & Answers

Q What is the phone number for Europcar Melbourne Richmond?

A The phone number for Europcar Melbourne Richmond is: 61392010000.


Q Where is Europcar Melbourne Richmond located?

A Europcar Melbourne Richmond is located at 26 Swan St, Richmond, VIC 3121


Q What is the internet address for Europcar Melbourne Richmond?

A The website (URL) for Europcar Melbourne Richmond is: https://www.europcar.com.au/en-au/stations/australia/melbourne-richmond?utm_campaign=MELC05&utm_medium=organic&utm_source=local


Q What days are Europcar Melbourne Richmond open?

A Europcar Melbourne Richmond is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed


Q How is Europcar Melbourne Richmond rated?

A Europcar Melbourne Richmond has a 3.9 Star Rating from 32 reviewers.

Hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
Closed

Ratings and Reviews
Europcar Melbourne Richmond

Overall Rating

Overall Rating
( 32 Reviews )
19
4
2
1
6
Write a Review

Rachel Richardson on Google

image Excellent service. Super-friendly. Clean, well-maintained car. All we needed and a bit more!


Santhosh kumar on Google

image HAVEN'T COME ACROSS A "LOWER EXPERIENCE" IN LIFE EVER.
IF THERE WAS A MINUS 5 RATING, THIS MOB DESERVES IT.
The Richmond office cancelled my booking a few hours before the actual pick up time, over the phone.
These actions by Europcar costs me $600 plus... in losses
I went through a horrible time to reorganize the move on a Sunday when most businesses were shut.(BIG THANK YOU TO AVIS TRUCK RENTAL)
Minutes after the phone call informing me about the cancellation, I received an email which said "we are sorry to learn that your travel plans have changed and you had to cancel"
To make matters worse, they send me this "BIG LIE" on email, because it was EUROPCAR who cancelled it.
Very very unAUSTRALIAN... Mr. Bhargav, please understand certain businesses needs more professionalism and commitment, so please don't attempt to ruin more peoples valuable time and resources.


Darryl Davies on Google

image Excellent service...! The guy on the front desk with Dutch heritage was exceptional (I forgot his name)..! Thank you, I'll be back.


g schneider on Google

image


Harley Stafford on Google

image Worst customer service experience Ive ever had. Was given a hire car, managed to get it home, then the next day it suddenly wouldnt start.
I called up Richmond from several times and left a voicemail, they never answered.
I called the customer service line, they just told me to call Richmond and wouldn't help me. I asked to speak to a manager and was told 'the manager doesn't want to speak to you.'
I then called the Roadside assist to come and fix it, they said it would cost me $100 for them to come and fix it, even though it says free roadside assist on their website.


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Overall Rating

Overall Rating
( 32 Reviews )
19
4
2
1
6

Write a Review

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