Urban Rhythm

Furniture shopping can be tiring and always expensive. Wait times for delivery are months at many retailers. Asking questions is something customers need to do to find out information. Maybe the person we spoke with was having a bad day, maybe we should go somewhere else? We did.
May 21st, 2023

The girls at the Richmond store are personable and extremely helpful. Nothing is too much trouble for them. The store has a large selection of furniture with an array of fabrics to choose from. Management goes above and beyond to assist with any issues. I would highly recommend buying furniture from Urban Rhythm
Apr 20th, 2023

I recently rang Urban Rhythm in Richmond. They had made our lounge and two chairs nearly three and a half years ago. I had a few stains and discolouring on them, had rung around for Guardian Products as recommended with no joy so rang them for advice. Eliza was more than helpful and recommended a Warwick Halo. I asked if they had it available and they did. I explained I had recently been in emergency after a fall and couldnt drive and asked if they could post it. She said that Michelle who lived near to me was willing to drop it in to me which she did the next day! Your wonderful staff have restored my faith in a world where customer service is severely lacking!! Having recently lost my partner and having had to deal with institutions who have no care or compassion it seems for bereaved widows trying to get their life back in order Eliza and Michelles understanding and care was a revelation! I can only recommend Urban Rhythm for not only their products (including Halo which has done the job) but for their choice of staff. Thank you for giving me restored hope for the future in terms of customer service!!!!
Apr 9th, 2023

Friendly team at Urban Richmond and the team work is really wonderful. my order was being followed up by different persons and its obvious that coordination from order placed, payment and delivery are so smooth and I am well informed on progress and the delivery guy is also helpful and friendly. good job Urban Rhythm!
Mar 23rd, 2023

Wonderful service from staff during the purchasing process. Kept up to date with delivery issues. Fabulous quality, highly recommend
Feb 18th, 2023