Chatham Homes

We built back in 2021. The experience we have had with with Chatham home has been terrible and so unprofessional. A leak from the mixer tap not being tightened under the laundry sink. When the sight manager came out to check tried to do the dodgy and tighten it then try blame on us that it was the washing machine valve that was leaking. Also had a leak that came from the pipe underneath the kitchen sink that took 3 plumbers the 3rd working out it was an o ring that was put in on an angle. They both have caused our flooring to lift in different parts of the home. They are not taking responsibility for this at all and are blaming it on us. I have photos and evidence of all of this and also had an insurance company come in and also assess the damage proving that both leaks caused the damage. A damaged gutter was put on the home and still hasnt been replaced. The home isnt even 2 years old and cracks have appeared structural everywhere within the house. Dealing with the sight Manager and the way he has spoken and be little me has caused me so much anxiety and stress. Our latest in counter was with director of the company that has taken responsibility for the structure damage and their insurance to cover but still wont take responsibility for the flooring damage This turned into an argument with my husband and him. Showing how unprofessional and childish he was to deal with as he was walking out the door he said that he wont fix anything including the structural damage. Service: Home building
Apr 21st, 2023

Apr 19th, 2023

Update: Still to this day, they have not answered a single email despite the facade response below for me to contact them. I have contacted them 10 times since that response and have not received any communication, I have not received a construction update since early November. Email after email has gone unanswered and no progress on the home. Starting to get worried. Service: Custom home design
Apr 10th, 2023

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
Apr 10th, 2023

worst customer service
Apr 9th, 2023