Sinclair Dermatology

After suffering stubborn adult acne for almost 2 years and subsequently feeling depressed as a result, I decided to put my trust in this clinic. Unfortunately I left feeling disappointed and defeated. The appointment was extremely rushed and lasted only 15 minutes (and only due to the fact that I had a lot of questions to ask, otherwise it would have been a 5-10 minute appointment max). The dermatologist was also clearly trying to rush through the questions I was asking. This is a complete joke for a $330 appointment. There was no attempt to get to the root cause of my adult acne (which is not normal for someone to be experiencing), despite me stating multiple times that I thought it was linked to my gut issues. Rather the dermatologist just wanted to get me out with a script as quickly as possible. There was no attempt to uncover why my acne has returned worse than ever. I understand specialists are busy, however the priority should be the patients and they should not be overbooking if they cannot give the appropriate time and attention to their patients. I too am a healthcare worker so I understand the pressure however some empathy and compassion would go a long way. Patients are already vulnerable and have decided to put their trust and faith in the doctor, and for this to then be deflated is extremely disheartening for the patient. Please do better.
Apr 1st, 2023

Rude and arrogant.
Mar 6th, 2023

Unnecessarily difficult to get in touch with reception, when they do pick up or respond to an email they are unprofessional and incompetent. Sent my prescription to the wrong address, didnt bother to apologise and made me waste two days to try and sort this out.
Nov 6th, 2022

Had a cyst removed from my scalp by Dr Chitredy. An open and transparent doctor who did a great job with my minor surgery and nerves. The nurses were also fantastic; from a follow up check in phone call the day after my procedure through to my follow up appts. 6 weeks on and with a tiny scar that's well healed (from a cyst that was on the larger side), I'm very grateful for the care I've received. Thanks so much for your assistance with my issue.
Apr 9th, 2022

They surprised me with extra $250 to be paid without letting me know. They threatened me to take me to court. Very unprofessional behavior from this clinic. If you happen to visit them make sure to ask them for everything so they won't charge you with extra money.
Feb 27th, 2022