Services Australia

Wow these two stars are for the guy who attended me and the guy at the door. Receptionist was so rude & was looking for trouble even when I was at my best behaviour. Two ladies at the back were talking about customers. How about being professional & put the money they give you to work at some use
Apr 19th, 2023

Centre is open plan and as such there is no privacy! I overheard all details of one person, their address phone numbers etc. should have booths!! Plus no seating at the desks!!
Nov 6th, 2022

Have to say I was very impressed with the Pakenham Centrelink Office especially Marie who was just lovely and very attentive when helping me yesterday to get some clarification on the reason as to why my pension application was delayed. Much appreciated and situation resolved.
Oct 28th, 2022

The lady on reception was terse and came across like she didn't want to be there. But the lady (Melony) who looked after me was lovely, she was kind and patient and even though it was the end of the day she had a smile. I would have given 5 stars but the lady at reception was clearly over it, not rude but definitely not a happy camper
Oct 2nd, 2022

The staff didnt put my claim through properly, theyre incompetent, I waited 50 mins and the place was a ghost town. The staff on the phone are just as bad. Even though my claims been approved, still no money! Im going to have to try a fourth time today and Ill probably be screwed around again with their poor excuses. Is it really that hard to push buttons? Bunch of monkeys
Apr 10th, 2022