Nunawading Engine Clinic

Services: Oil change, Brake service & repair, Transmission, Electrical repair, Electrical, Engine repair
May 29th, 2023

Service: Auto engine diagnostic
Apr 14th, 2023

Adam was fantastic. Everything was explained to me and the whole process was easy. I will use them as my regular service provider from here on.
Apr 2nd, 2023

Services: Transmission, Engine repair
Mar 15th, 2023

I recently reached out to this mechanic to inquire about fixing my 2002 Toyota Camry's engine, which has been diagnosed with a leaking water problem. I was in search of a reputable and reliable mechanic who could help me resolve this issue, but my experience with this business was far from satisfactory. As soon as I asked about the price of the services, the representative on the phone immediately made the assumption that I wasn't going to use their services and hung up on me before I could even respond. I was taken aback by this unprofessional behavior and tried to follow up via text, but received no reply. I understand that mechanics have busy schedules and are in high demand, but I believe that all customers deserve to be treated with a bit more patience and respect. Fixing a car engine is a complex task and requires a lot of time and effort, and the representative's behavior was incredibly dismissive and unhelpful. This experience has left me feeling extremely disappointed and frustrated. As a customer who is not familiar with the intricacies of car mechanics, I expect to be treated with professionalism and understanding, especially when I am in search of a solution to a pressing issue. In conclusion, I would not recommend this business to anyone. Their behavior is unacceptable and they need to remember that the customer is always right, and that they are in the business of serving the needs of their clients. I will be sure to share my experience with others and steer clear of this business in the future.
Feb 26th, 2023