Samsonite Australia Head Office
Hours
Chamber Rating
-
Keith L
Warranty is as good as naught. Repairers blamed the Airline (of course). Horrendous aftersales experience. Bought a Samsonite Lite Cube DLX last February, took it on a flight from Melbourne to Tasmania and everything seemed fine. Finished packing up late May for an international trip. Packed-weighed-unpacked-reweighed-repacked as you would. As soon as we took it from the bedroom to the living room, the hinge came off. Made in Europe, unclaimable ten year warranty, and couldn't even survive a domestic flight. Terrible.
May 29th, 2023 -
David Lloyd Jones
Great service on warranty
May 22nd, 2023 -
Chris Corcoran
Best customer service I've received in years. Prompt and did more for me even than I asked when replacing my luggage. Definitely made a lifer out of me.
May 19th, 2023 -
Jeff Graham
I just wanted to write and thank the customer support staff (Amanda) for the prompt and professional service in assisting me with spare parts for my luggage. Your help was amazing and greatly appreciated.
May 18th, 2023 -
Greg Puts
Just took my bag in to hopefully fix the lock done in about 15 minutes no charge job well done
May 8th, 2023
Contact Info
- (180) 033-1690
Questions & Answers
Q What is the phone number for Samsonite Australia Head Office?
A The phone number for Samsonite Australia Head Office is: (180) 033-1690.
Q Where is Samsonite Australia Head Office located?
A Samsonite Australia Head Office is located at 5 Anzed Ct, Mulgrave, VIC 3170
Q What is the internet address for Samsonite Australia Head Office?
A The website (URL) for Samsonite Australia Head Office is: https://www.samsonite.com.au/
Q What days are Samsonite Australia Head Office open?
A Samsonite Australia Head Office is open:
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Q How is Samsonite Australia Head Office rated?
A Samsonite Australia Head Office has a 3.1 Star Rating from 52 reviewers.
Hours
Ratings and Reviews
Samsonite Australia Head Office
Overall Rating
Overall Rating
( 52 Reviews )Keith L on Google
Warranty is as good as naught. Repairers blamed the Airline (of course). Horrendous aftersales experience.
Bought a Samsonite Lite Cube DLX last February, took it on a flight from Melbourne to Tasmania and everything seemed fine.
Finished packing up late May for an international trip. Packed-weighed-unpacked-reweighed-repacked as you would. As soon as we took it from the bedroom to the living room, the hinge came off.
Made in Europe, unclaimable ten year warranty, and couldn't even survive a domestic flight. Terrible.
David Lloyd Jones on Google
Great service on warranty
Chris Corcoran on Google
Best customer service I've received in years. Prompt and did more for me even than I asked when replacing my luggage. Definitely made a lifer out of me.
Jeff Graham on Google
I just wanted to write and thank the customer support staff (Amanda) for the prompt and professional service in assisting me with spare parts for my luggage. Your help was amazing and greatly appreciated.
Greg Puts on Google
Just took my bag in to hopefully fix the lock done in about 15 minutes no charge job well done
Overall Rating
Overall Rating
( 52 Reviews )Write a Review
Corporate Office Near Me in Mulgrave, VIC
Giant Group
Mulgrave, VIC 3170
385414800 ( 2 Reviews )
Nexus Corporate
Mulgrave, VIC 3170
396731111 ( 1 Reviews )
Nissan Motor Company Australia
Mulgrave, VIC 3170
( 1 Reviews )
Securecorp
Mulgrave, VIC 3170
385278888 ( 52 Reviews )
FOSS Pacific
Mulgrave, VIC 3170
(130) 036-0848 ( 2 Reviews )
Paragon
Mulgrave, VIC 3170
( 0 Reviews )
BlueIoT
Mulgrave, VIC 3170
395667288 ( 0 Reviews )
future focus marketing
Mulgrave, VIC 3170
61481896612 ( 0 Reviews )