BMW Group Australia
Hours
Chamber Rating
-
Lasith Waruna
Mar 5th, 2023 -
Craig Cole
Feb 23rd, 2023 -
Auto Deals Victoria
Good place
Feb 9th, 2023 -
D C
The worst service ever experienced in Australia... Customer service is so poor...
Feb 1st, 2023 -
Zhihan Li
Worst experience ever. Bought service inclusive 5yrs ago when I bought the car. It was expired on 14 Jan 2023. I called them before this date to book for my last service but no one picked up. The day they respond was 19 Jan 2023 which is only 5 days after the expiry date. I asked via phone whether I can use the service inclusive they said yes. But when I got there they asked me to pay over $1000. I told them the whole story they said they will look into that but Still no outcome till now. Because of the covid I only did the service three times under the package but they has no solution under the pandemic and even refuse me to do after 5 days passed the expiry date, even though I tried to contact before the day. Bad customer service!!!!!
Jan 29th, 2023
Contact Info
- 133269
Questions & Answers
Q What is the phone number for BMW Group Australia?
A The phone number for BMW Group Australia is: 133269.
Q Where is BMW Group Australia located?
A BMW Group Australia is located at 783 Springvale Rd, Mulgrave, VIC 3170
Q What is the internet address for BMW Group Australia?
A The website (URL) for BMW Group Australia is: http://www.bmw.com.au/
Q What days are BMW Group Australia open?
A BMW Group Australia is open:
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Q How is BMW Group Australia rated?
A BMW Group Australia has a 2.9 Star Rating from 101 reviewers.
Hours
Ratings and Reviews
BMW Group Australia
Overall Rating
Overall Rating
( 101 Reviews )Lasith Waruna on Google
Craig Cole on Google
Auto Deals Victoria on Google
Good place
D C on Google
The worst service ever experienced in Australia... Customer service is so poor...
Zhihan Li on Google
Worst experience ever. Bought service inclusive 5yrs ago when I bought the car. It was expired on 14 Jan 2023. I called them before this date to book for my last service but no one picked up. The day they respond was 19 Jan 2023 which is only 5 days after the expiry date. I asked via phone whether I can use the service inclusive they said yes. But when I got there they asked me to pay over $1000. I told them the whole story they said they will look into that but Still no outcome till now. Because of the covid I only did the service three times under the package but they has no solution under the pandemic and even refuse me to do after 5 days passed the expiry date, even though I tried to contact before the day. Bad customer service!!!!!
Overall Rating
Overall Rating
( 101 Reviews )Write a Review
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