Koalabi Australia
Hours
Chamber Rating
-
James R
Purchased an ugg boot from here and they didn't even last a season. Poor workmanship, materials and quality.
May 27th, 2023 -
MJ
It saddens me to write this review as I purchased the Buller Terrain Boots for $209 from Koalabi Australia less than 12 months ago with hopes of a quality made ugg boot . The purchase was made on the 19th of June 22 and received them in July. I wore them through the winter and two months into spring, so approx. 5 months before they got packed up for Summer/Autumn. The weather started to turn so it was time for them to do their thing about 2 weeks ago. I noticed 5 days ago that the stitching had failed and opened the boot right up which you can see in the pics. They are now obviously unwearable so I took the below pics and sent them to the info email asking what could be done about it. The reply was that their footwear is only covered by a 3 month warranty(I was shocked for $209 boot??) and that I could send them in for repair at my own cost plus shipping. I explained that a $200+ boot has a life expectancy of more than one year and that these had been worn a lot less than that. I was quoted an approx. cost for repair which once shipping is paid(was told I have to pay) pretty much over half the cost of a new pair. Soo now I am stuck with ugg boots I can't wear as I am not interested in paying repair costs for a poor quality product. And would you believe, The below paragraph is from their website. "Australian made products are subject to strict quality standards. When you buy Australian made you know that that you are getting a high quality product that is built to last while supporting local Australian jobs." What a waste of money
May 27th, 2023 -
sue challinder
WHY DID I THINK I WAS BUYING AUSTRALIAN MADE.? Bought Elizabeth haven't worn yet, but disappointed it wasn't made clear "Australian" means made in "China". Always wanted an ugg boot with a heel!! But so disappointed being mislead
May 23rd, 2023 -
Regg Chapman
Feb 26th, 2023 -
shannon Craig
Aug 19th, 2022
Contact Info
- 395325552
Questions & Answers
Q What is the phone number for Koalabi Australia?
A The phone number for Koalabi Australia is: 395325552.
Q Where is Koalabi Australia located?
A Koalabi Australia is located at 1 Keys Rd, Moorabbin, VIC 3189
Q What is the internet address for Koalabi Australia?
A The website (URL) for Koalabi Australia is: http://www.koalabi.com/
Q What days are Koalabi Australia open?
A Koalabi Australia is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is Koalabi Australia rated?
A Koalabi Australia has a 3.8 Star Rating from 46 reviewers.
Hours
Ratings and Reviews
Koalabi Australia
Overall Rating
Overall Rating
( 46 Reviews )James R on Google
Purchased an ugg boot from here and they didn't even last a season.
Poor workmanship, materials and quality.
MJ on Google
It saddens me to write this review as I purchased the Buller Terrain Boots for $209 from Koalabi Australia less than 12 months ago with hopes of a quality made ugg boot . The purchase was made on the 19th of June 22 and received them in July. I wore them through the winter and two months into spring, so approx. 5 months before they got packed up for Summer/Autumn. The weather started to turn so it was time for them to do their thing about 2 weeks ago. I noticed 5 days ago that the stitching had failed and opened the boot right up which you can see in the pics. They are now obviously unwearable so I took the below pics and sent them to the info email asking what could be done about it. The reply was that their footwear is only covered by a 3 month warranty(I was shocked for $209 boot??) and that I could send them in for repair at my own cost plus shipping. I explained that a $200+ boot has a life expectancy of more than one year and that these had been worn a lot less than that. I was quoted an approx. cost for repair which once shipping is paid(was told I have to pay) pretty much over half the cost of a new pair.
Soo now I am stuck with ugg boots I can't wear as I am not interested in paying repair costs for a poor quality product. And would you believe, The below paragraph is from their website.
"Australian made products are subject to strict quality standards. When you buy Australian made you know that that you are getting a high quality product that is built to last while supporting local Australian jobs."
What a waste of money
sue challinder on Google
WHY DID I THINK I WAS BUYING AUSTRALIAN MADE.?
Bought Elizabeth haven't worn yet, but disappointed it wasn't made clear "Australian" means made in "China". Always wanted an ugg boot with a heel!! But so disappointed being mislead
Regg Chapman on Google
shannon Craig on Google
Overall Rating
Overall Rating
( 46 Reviews )Write a Review
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