Capital Radiology Moorabbin

Calm relaxing environment. Only had to wait about 5 minutes before seeing radiologist. Very professional and courteous. Felt comfortable. However though received referral from GP Tuesday morning appointment not available til Friday morning. Haven't had that delay before so maybe less staff on during Covid??
Dec 19th, 2021

The Moorabbin office closed on 23/12/19 and will reopen on 13/01/20. If you call the Moorabbin number during this time it diverts to the Cheltenham office. I wasnt informed of this when I called the Moorabbin number on 06/01/20 to book an ultrasound on 09/01/20, so I turned up to an appointment at a closed office. When I called to complain I was told I wasnt the first person to complain about this! If only the Cheltenham staff could inform people that the Moorabbin office is closed when they call to make their appointments, then they wouldnt get any complaints.
Apr 20th, 2020

So disappointed with my experience here. We booked a 20-week ultrasound weeks in advance, I am pregnant with twins and ensured the clinic was aware of this. They indicated that it was fine, and even booked an extra-long appointment to compensate. We were called a few hours before the appointment to say that they couldn't see us, as they don't scan for twins! My husband and I both took time off work to attend, and now he cannot make it to the next appointment! So upset and frustrated.
Jul 25th, 2019

I phone yesterday (22/01/19) to book an appointment for an x-ray and was told no bookings were needed. Today (23/01/19), I arrived at 1:30 and was told they were unsure whether they could fit me in, they later informed me that the machine was under maintenance. If it had been clearly communicated that there was maintenance over the phone then this could have been avoided. I was already drenched by the rain, and was told to either wait or to go for a walk until maintenance was completed (an indeterminate amount of time). This is unacceptable service for people let alone the elderly with poor knees such as myself.
Jun 20th, 2019

Apr 15th, 2019