Ivanhoe Library and Cultural Hub

Mar 11th, 2023

I always feel good after visiting the library because of the lovely physical environment and professional and friendly staff.
Mar 10th, 2023

Feb 19th, 2023

I was usually very impressed with the friendly staffs there but not today. I visited about 10 mins ago to pick up some of RAT test kits for my gf, didn't realised it was 2 mins passed 5pm and that was closing time. I saw crowd coming out so the door was opened. I tried to get in and all of a sudden this strange looking guy(very casually dressed, messy hair and beard with gingerish about 170cm tall man) came to me & yelled at me like "the door is opened doesn't mean it's excuse for enter!" I was in shock cause this guy clearly doesn't seem like a staff at all but saw he was wearing lanyard. I was trying to explain that I am pickup the RAT test Kit but he just turn around and yell "NO!". There were bunch of people coming out from the workshop stuffs so plenty of witnesses were there & they were in shock too. I was outside and able to see him inside cause of the class feature wall. He was clearly being so polite to Caucasian patrons but why so rude to me? Wondering with the impression that if part of staffs like this man here could be racist? This definitely need to be looked into it if the library want to keep the name of "Cultural Hub" and not too sure if I would visit this library again.
Feb 18th, 2023

Very helpful staff especially girl named Erin who work on second floor she's very nice and professional with big knowledge about computers.i have only good words about that girl and this library management should be happy to have her as employee.
Feb 11th, 2023