Thomas Archer Homes

We have been impressed with the thorough and proffessional service and expertise. We have had previous poor experience with other Custom Home builders and are glad we choice Thomas Archer for our current project. Kudos to staff and management TA. Service: Custom home design
May 14th, 2023

Like their designs, but out of our price range bit they were helpful even though
May 14th, 2023

We are in the middle of building a family home with Thomas Archer, the team have been amazing and have provided excellent advice and guidance us along the way from our initial consultations, styling session and pre-construction communication with our project manager Belinda! We are currently at frame stage and are looking forward to seeing everything come to life! The TA team are professional, organised and always there to answer any questions.
Apr 26th, 2023

We had the pleasure of building our dream home with Thomas Archer. We went to tender to build our semi-custom home just before covid and construction happened during lockdown and I must say it was an amazing experience. From the start of the process to the completion of the project, Thomas Archer proved to be a reliable and efficient builder. One of the most remarkable things about my experience was that my home was finished two months before the contract date. This was particularly impressive, given that it was completed just before Christmas, and the pressure was on to meet the deadline. I must also commend the site supervisor, Gary, for being simply the best. He was friendly, approachable, and always willing to help us with any questions or concerns we had throughout the building process. Gary's expertise and attention to detail were evident, and we were confident that we were in safe hands throughout the entire project. It's been over a year since we moved into our home, and we are still in love with it. It's evident that the Thomas Archer team built our home with passion and dedication to delivering a high-quality product. We are grateful for the exceptional service, and we would recommend them to anyone considering building a new home. I will have to note, it did take one year for the maintenance guy to come back to fix the 3-month warranty defects. They were mainly very minor paint issues but I think one year is a long time to wait for maintenance work. Overall, we are so happy with our new home! Mia & Dennis, Balwyn North, VIC.
Apr 11th, 2023

Over 18 months after the handover of our new build, I am still chasing Thomas Archer for the 3-month maintenance to be completed. At handover, there was a myriad of seemingly simple to-fix issues, that now 18 months down the track I am still waiting on, with little to no communication provided to me. Their website distinctly states when building a home, communication is vital however, it is evident that once the bills have been paid, this company has no further care or pride in the service that they claim to provide. I selected this company paying a premium builder price to expect premium treatment through every step of the process, I am extremely disappointed and frustrated to say that this has not been the case. At this point, I am not asking for much, I just want the problems identified at handover, well over a year ago, to be rectified as promised. TA promised us a premium experience. Instead, we got substandard service and poor contractors if they show up at all! The service provided for maintenance has been nothing short of terrible and totally ruined this experience for me. I'm sick of waiting to hear from TA, sick of being left in the dark by their no-show contractors and over the quality of workmanship provided by the maintenance contractors that have actually shown up. The so-called premium experience with this builder stops once the money does! Services: Custom home design, Home building
Mar 28th, 2023